Job Description
The main function of the AV Field Service Technician is to manage the installation, maintenance, and repair of office technology, including video-conferencing solutions, digital signage, and IT security spaces.
ResponsibilitiesInstall AV equipment, monitors, video conferencing solutions, and room-booking tablets while adhering to company standards.Perform routine maintenance tasks to ensure optimal performance of AV systems, including software updates, hardware checks, and system testing.Troubleshoot and repair technical issues with AV equipment as needed.Collaborate closely with cross-functional teams, including support, local facilities, network, and construction teams.Maintain accurate records via various online tools and spreadsheets in compliance with company policies and procedures.Conduct site surveys to assess audio-visual requirements from both construction and QA/QC perspectives.Essential Skills3 years of experience in Audio-Visual installations with a strong understanding of AV systems, video conferencing technologies, and digital signage.Experience with installing AV/IT hardware equipment in ceilings, working at heights using lifts and ladders, and collaborating with construction teams.Ability to travel to all data centers across the company portfolio, with 75-90% travel required.Valid driver's license and passport.Excellent communication and interpersonal skills with the ability to effectively communicate technical issues and roadblocks to both local and remote teams.Additional Skills & QualificationsExperience with specific AV manufacturers (e.g., Cisco, NEC, Biamp, Qsys).Industry certifications (e.g., CTS, CTS-I).Basic understanding of network infrastructure.Work EnvironmentThe role requires 75-90% travel to visit all data centers, primarily within the United States. The position involves working at heights and using lifts and ladders as needed.Can live anywhere within the US, as long as you're within a reasonable distance to an airport. Pay and Benefits
The pay range for this position is $25.00 - $35.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Norfolk,VA.
Application Deadline
This position is anticipated to close on May 7, 2025.
About Actalent
Actalent is a global leader in engineering and sciences services and talent solutions. We help visionary companies advance their engineering and science initiatives through access to specialized experts who drive scale, innovation and speed to market. With a network of almost 30,000 consultants and more than 4,500 clients across the U.S., Canada, Asia and Europe, Actalent serves many of the Fortune 500.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing due to a disability, please email actalentaccommodation@actalentservices.com for other accommodation options.