Since 1973, Ponderosa Insurance Agency, a division of Repwest Insurance, has been a specialist in self-storage insurance. Established by experts from both the self-storage and insurance industries, we understand what it takes to protect both your self-storage facility and tenants. Ponderosa Insurance is a part of the U-Haul Holding Co family of companies and sister company to U-Haul International.
Under the direction of the Manager of Underwriting and Marketing, the Account Manager will proactively cultivate current client relationships to grow Safestor Tenant Insurance participation in their regional territory. The account manager will work with local and national team members to consult and service Safestor clients within the self-storage industry. The ideal candidate will have strong organizational, communication, negotiation, and interpersonal skills. An account manager should have the ability to work well in a team environment and feel comfortable working in a feedback culture.
Responsibilities:
Retain and grow current client relationships
Verbally communicate and promote product growth with new and existing clients
Actively seek to understand each customer’s needs and goals through consistent verbal contact
Secure customer rapport through genuine and exceptionally responsive interactions
Proactive customer service with current clients
Become an expert in the competitive environment and be able to communicate regarding competitive offerings while effectively positioning Safestor as the best Insurance choice for assigned self-storage locations
Qualifications
1 or more years of experience in account management
Ability to achieve goals and determine priorities
Organized with strong time management
Ability to travel up to 30% of the time (Typically during Spring and Fall)
Self-motivated and self-disciplined and provide prompt follow-up to all customer inquiries
Strong presentation and leadership skills
Excellent verbal and written communication skills
Practical knowledge of Microsoft Word, Excel, and PowerPoint
Practical knowledge of Salesforce
Office hours 7:00am to 5:00pm Monday-Friday AZ time zone
Education/Training:
A bachelor’s degree in communications, business management or equivalent experience is preferred
Insurance experience preferred
Commission/Bonus:
This is a salaried position
Opportunities for quarterly bonus
Perks of joining Repwest:
Get your career moving with a company that empowers team members to be the healthiest version of themselves! We provide robust wellness benefits, events, and resources to help team members become the happiest and healthiest they can be.
Here are just some of the programs Repwest has available:
Full Medical coverage
Prescription plans
Dental & Vision Plans
New indoor fitness gym
Gym Reimbursement Program
Registered Dietitian Program
Weight Watchers
Onsite medical clinic for you and your family
Career stability
Opportunities for advancement
Valuable on-the-job training
Tuition reimbursement program
Free online courses for personal and professional development at U-Haul University®
Business and travel insurance
You Matter Employee Assistance Program
Paid holidays, vacation, and sick days
Employee Stock Ownership Plan (ESOP)
401(k) Savings Plan
Life insurance
Critical Illness/Group Accident
24-hour physician available for kids
MetLaw Legal program
MetLife auto and home insurance
Mindset App Program
Discounts on cell phone plans, hotels, and more
LifeLock Identity Theft
Savvy consumer wellness programs - from health care tips to financial wellness
Dave Ramsey’s SmartDollar Program
U-Haul Federal Credit Union
Wellness Program
U-Haul is an equal opportunity employer. All applications for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state, or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.