Description We are offering a permanent employment opportunity for a skilled Accounts Receivable Clerk in the construction industry, located in Norton, Ohio. This role will involve processing customer applications, maintaining accurate customer records, and resolving customer inquiries. You will also be tasked with monitoring customer accounts and taking necessary actions. Responsibilities • Manage the setup of new customer accounts and maintain customer portals, ensuring they are up to date and well-documented. • Act as the primary contact for portal customers, preparing relevant documentation as required. • Support the collection of service ticket invoices and work closely with the Accounts Receivable team to facilitate payments and resolve any portal-related issues. • Monitor customer account details, looking out for nonpayment, delayed payments, and other irregularities. • Communicate effectively with clients regarding outstanding payments and resolve any high-volume collection issues by examining customer payment plans, payment history, and credit line. • Process credit card payments and ensure all invoices carry the correct job designation and/or branch information. • Relay all invoice information to the customer and note any communication or issues into the Accounts Receivable system. • Conduct thorough research to uncover the root cause of billing discrepancies, communicating findings effectively with the department to ensure accurate billing. • Handle legal matters as they arise, coordinating with the CFO and Billing Associates to ensure matters are handled efficiently while maintaining confidentiality. • Participate in additional projects or tasks as needed to support the team and the business. Requirements • Minimum of 2 years of experience in Accounts Receivable or similar role within the Construction/Contractor industry • Proficiency in Account Reconciliation • Demonstrable experience with Accounts Receivable (AR) • Expertise in Billing procedures and Cash Applications • Proven ability in Cash Collections • Experience with Commercial Collections • Proficiency in Microsoft Excel • Excellent communication and interpersonal skills • Ability to work as part of a team and independently • Strong organizational and time-management skills • High level of accuracy and attention to detail • Ability to handle confidential information responsibly. Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .