A Kempsville Building Materials (a division of Carter Lumber) Administrative Assistant is responsible for providing administrative support which includes entering and generating quotes/orders, confirmation calls, assisting sales reps/office staff and providing excellent service to customers. This is accomplished by having constant communication with plant personnel to ensure orders are completed accurately and timely. A strong belief in the mission and goals of the company are necessary to this position.

Requirements:

Excellent telephone and customer service skillsStrong organizational and planning skillsAbility to multi-task; strong time management skillsStrong attention to detailExceptional written and verbal communication skillsKnowledge of Microsoft Office including Outlook, Word, and ExcelPrevious customer service experienceResponsibilities:Assists in creating orders in management systemConfirms deliveries with customersPrints required layouts and documentation dailyEnsures the paperwork process is running smoothlyAnswers office phone calls and directs calls accordinglyAssists customers by providing information on products, stock, and lead timesResolves delivery, quality and other issues or forwards to the proper personnel to ensure any issues are taken care ofPerforms clerical duties such as data entry, filing, copying, and faxing

Benefits (full-time employees) 

Health, Dental, Vision (Single and Family Plans) available after 30 days of employment Short and Long-Term Disability Company-paid life insurance and AD&D Optional supplemental life insurance Company-match 401(k) Vacation time and paid holidays Vendor incentives Room for growth; we promote from within! Military encouraged to apply!