Who We Are: People are our passion and purpose. Come work where you are appreciated for who you are not just what you can do. SOVAH Health - Danville is a 250 bed hospital with the region's only designated Chest Pain Center & Certified Advanced Primary Stroke Center. We are an academic teaching site for residents, medical students, nurses, nurse practitioners, pharmacists, and physician assistants. Where We Are: From our beautiful rolling countryside to our thriving downtown, Danville offers big city amenities with quaint, small town charm. We are home to a thriving arts and entertainment scene, numerous local restaurants and shops, diverse educational institutions, and vast recreational opportunities. Why Choose Us: · Health (Medical, Dental, Vision) and 401K Benefits for full-time employees · Competitive Paid Time Off / Extended Illness Bank package for full-time employees · Employee Assistance Program – mental, physical, and financial wellness assistance · Tuition Reimbursement/Assistance for qualified applicants · Professional development, Growth opportunities, and Mentor-based training · And much more… Position Summary Sovah Health is looking for the ideal candidate who will be responsible for all administrative and patient access activities at the Advanced Wound Center Out Patient Desk. Functions in the Wound Center department to ensure the efficient management of the daily schedule. Provide a warm and courteous greeting to all patients. Maintain efficient patient flow from a business office and patent access perspective. Is responsible for all clerical functions including patient charges, scheduling of patients for the Wound Center Responsible for securing insurance and billing information. Collects co-pays and outstanding balances. Drafts and sends letters to insurance for patient predetermination for Wound Center. Create and manage patient charts and records using Meditech. File insurance claims for Wound Center. • Performs a variety of duties to support administration of the assigned department(s).Pre-registers patients, verifies insurance coverage, benefits, co-pays, and deductibles, calculates patient financial obligation and obtain and verifies the accuracy of authorization when required. • Greets patients, obtains demographic and financial information, obtains necessary signatures and collects payment from patient. • Assists in all phases of the scheduling, pre-registration and registration processes. • Ensures that all necessary demographic, billing, and clinical information is obtained and entered in the registration system with timeliness and accuracy. • Distributes and explains forms, documents, and educational handouts to patients or family members. • Provides explanation of process and addresses concerns and questions. • Schedules future appointments and communicates scheduling changes with all appropriate departments and coworkers. • Verifies insurance benefits and obtains precertification/authorization as necessary. • Reviews physician’s orders for completeness and compliance requirements, i.e., covered tests, prior authorizations, and ensures forms and record completeness. • Determines and accepts required payments, including co-pays and deductibles, or refers to financial counselors for follow up. • Calculates patient financial obligation and obtain and verifies the accuracy of authorization when required. • Composes, types, and transcribes correspondence, forms, reports, presentation materials and other written communications. • Receives, screens, and routes visitors and telephone calls. • Schedules/coordinates meetings, events, appointments, etc., as needed. • Collaborates with nurse, scheduler, nursing units, etc. and other departments to facilitate schedule and patient progression. • Prepares and enters patient charges accurately into computerized scheduling system, as necessary. • Enters accurate patient or case data into computerized scheduling system or into statistical reports/spreadsheets, daily or monthly, as required. • Creates charts on admission to wound center and manages charts upon arrival to include flagging labs, radiology reports, etc. • Orders and stocks supplies. Minimum Qualifications Minimum Education High school diploma or equivalent required. Associates Degree or equivalent combination of education and experience required. Required Skills Requires critical thinking skills, decisive judgment and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action. Requires flexibility in scheduling and ability to work all shift patterns including week-ends and holidays to insure appropriateness and continuity of care for the patients of Sovah Health Danville. American Heart Association CPR Heart Saver to be obtained within 6 months of hire. Minimum Work Experience Three years’ experience clerical/office administration support. Basic knowledge of general office procedures and general computer skills. Knowledge of collection policy and previous experience with insurance preferred. EEOC Statement: SOVAH Health - Danville is committed to providing Equal Employment Opportunities for all applicants and employees and complies with all applicable laws prohibiting discrimination against any employee or applicant for employment because of color, race, sex, age, religion, national origin, disability, genetic information, gender identity, sexual orientation, veterans' status or any other basis protected by applicable federal, state or local law. **Job:** **Administration/Clerical* **Organization:** **SOVAH Health - Danville* **Title:** *Administrative Coordinator Wound Care* **Location:** *Virginia-Danville* **Requisition ID:** *7455-13403*