With minimal supervision, responsible for the delivery of high-quality, cost-effective laboratory services and administrative management of the Department of Pathology and Laboratory Medicine. Oversees the operations of the department including but not limited to human resource management, supplies management, fiscal management, continuous quality improvement, employee and customer satisfaction and the advancement of the strategic goals and objectives of the Department and the Hospital.

Education:

Bachelor’s Degree in Medical Technology.

Master’s degree in Health Management, Business or related field preferred.

Licensures/Certifications:
Certification in Laboratory Medicine/Pathology

Experience:
At least 8 years’ progressive management experience in a relevant professional and clinical environment

Skills:

Knowledge of pathology theories, standards and principlesSkill in managing multi-function teamsSkill in using computers and personal productivity applicationsSkill in developing and implementing short and long-term goalsAbility to develop and balance a budgetAbility to use a variety of resources to resolve problems

Principal Duties and Responsibilities

Manages and coordinates the operations of the Department in collaboration with the Chairman for the Department of Pathology and Laboratory Medicine to ensure the delivery of services

Strategic Planning

Develops, implements, and ensures achievement of short- and long-term strategic goalsActively participates in program developmentRecognizes the role of the providers and customers’ needs and includes these needs in the development of assigned services’ clinical programs and business planningProduces revenue growth through participation in activities such as physician recruitment, promotion of assigned clinical/ancillary services to physicians and insurers and promotion of managed care contracting

Financial Management

Manages and oversees the budget of assigned areasDevelops operating budget and makes recommendations for capital budget in consultation with appropriate Hospital staffMaintains inventory and analyzes cost of supplies and servicesEnsures accounts payable issues are managed appropriatelyProcesses payroll for assigned areas

Human Resource functions

Manages human resources within established productivity guidelines and the personnel budgetFacilitates training and development effortsMaintains employee competenciesMonitors and reviews work performance of the staffInterviews and selects personnelPlans and designs staffing patterns and staffing mixesEmpowers and encourages managers and individuals to function independently

Service Excellence

Monitors, investigates and responds to customer feedback, modifying systems/processes as neededEmphasizes patient satisfaction and works with physicians and staff within their assigned clinical/ancillary services to increase awareness and develop a culture emphasizing patient focused care and patient satisfactionRecognizes the role of insurers and the importance of their relationship to their assigned operationsFacilitates development of clinical protocols, critical pathways, and case management practices and protocols

Quality Initiatives

Maintains standards to meet all regulatory and review agency requirementsOversees staff involvement in quality control and improvement efforts, general safety, and infection control proceduresMaintains risk management systems to enhance patient and employee safetyFacilitates and participates in interdisciplinary unit quality improvement processes and the development of outcome measurements for care delivered within their assigned clinical/ancillary servicesDesigns and modifies patient care activities and work flow within their assigned clinical services to optimize the patient-in/patient-out process, patient outcomes, and efficient use of resources

Standard Precautions

Standard precaution policy and procedures are applicable to this job

Patient & Workplace Safety: 

Employee has knowledge and understanding of patient and workforce safety as it relates to job duties. 

Patient Population: 

Demonstrates competency in the delivery of care and applies the knowledge to meet age-specific needs if applicable. 

All roles must demonstrate GBMC Values:

Respect

I will treat everyone with courtesy. I will foster a healing environment.

Treats others with fairness, kindness, and respect for personal dignity and privacyListens and responds appropriately to others’ needs, feelings, and capabilities

Excellence

I will strive for superior performance in every aspect of my work. I will recognize and celebrate the accomplishments of others.

Meets and/or exceeds customer expectationsActively pursues learning and self-developmentPays attention to detail; follows through

Accountability

I will be professional in the way I act, look and speak. I will take ownership to solve problems.

Sets a positive, professional example for othersTakes ownership of problems and does what is needed to solve themAppropriately plans and utilizes required resources for various job dutiesReports to work regularly and on time

Teamwork

I will be engaged and collaborative. I will keep people informed.

Works cooperatively and collaboratively with others for the success of the teamAddresses and resolves conflict in a positive waySeeks out the ideas of others to reach the best solutionsAcknowledges and celebrates the contribution of others

Ethical Behavior

I will always act with honesty and integrity. I will protect the patient.

Demonstrates honesty, integrity and good judgmentRespects the cultural, psychosocial, and spiritual needs of patients/families/coworkers

Results

I will set goals and measure outcomes that support organizational goals. I will give and accept help to achieve goals.

Embraces change and improvement in the work environmentContinuously seeks to improve the quality of products/servicesDisplays flexibility in dealing with new situations or obstaclesAchieves results on time by focusing on priorities and manages time efficiently

Pay Range

$119,854.57 - $215,738.22

Final salary offer will be based on the candidate's qualifications, education, experience and alignment with our organizational needs.

COVID-19 Vaccination

All applicants must be fully vaccinated against Covid-19 or obtain a GBMC approved medical or religious exemption prior to starting employment at GBMC Healthcare, to include Gilchrist and GBMC Health Partners.

Equal Employment Opportunity

GBMC HealthCare and its affiliates are Equal Opportunity employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity and expression, age, national origin, mental or physical disability, genetic information, veteran status, or any other status protected by federal, state, or local law.