Qualifications: 

BA/BS degree is preferred 

 Minimum 3 years work experience in BPO or customer service (inclusive of 1 year in current role) 

U.S. geography and logistics or transportation management experience is preferred 

Previous experience with a Transportation Management System (ie: MercuryGate) 

Intermediate analytical, problem solving, critical thinking skills 

Intermediate to advance communication skills (verbal & written) and customer focus 

Ability to follow SOPs and pays attention to details 

Intermediate computer skills in Microsoft Office products (Access, Excel, Outlook, PowerPoint, Word) 

Ability to multi-task and process work in multiple systems and applications (i.e. TMS, SalesForce, SAP, etc.) 

Ability to work in a collaborative environment and train and coach others 

Ability to handle a fast-paced environment  

Can work mid-shift and during weekends

What is expected of you and others at this level :

Applies basic concepts, principles, and technical capabilities to perform routine tasks 

Works on projects of limited scope and complexity 

Follows established procedures to resolve readily identifiable technical problems 

Works under direct supervision and receives detailed instructions 

Develops competence by performing structured work assignments 

Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.

Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.

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