You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

How will you make an impact in this role?

International Risk and Controls sits within International Card Services (ICS) which comprises of all the issuing functions across all 28 international markets excluding the US - colleagues operate across a variety of geographies and disciplines. ICS issues products to our Consumer and Commercial customers – the organization is an integral part of the global growth strategy for American Express; offering differentiated products and services is critical to our success and promises to drive significant growth and value through the delivery of innovative products, tailored to the needs of our customers.   Our organization helps our international businesses manage risk, respond to new regulation, and develop new products while creating and nurturing effective partnerships across multiple key stakeholders across the organisation.  

The objective of the ICS Control Management Legal Entity Canada Market Team is to provide specialized and strategic operational risk advisory to the business on product and service areas to ensure an effective control environment exists that delivers on all operational risk obligations supporting the Legal Entity.

ICS Control Management organization is looking for an Analyst of ICS Control Management Canada Market Legal Entity focused on ensuring control management is embedded in the day-to-day operations of our business. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.

The Analyst, ICS Control Management Canada Market Legal Entity will:

Assists in specific areas of execution plans for operational risk management within the business unit (BU), including BU specific guidelines, project plans, etc. for resolution of control gaps, mitigation of risk and remediation. Track issues with KRI limits and risk appetite for ICS to ensure operational risks are managed within agreed thresholds. Support the implementation of parts of the operational risk framework to enable effective risk management and decision making in the BU. Help facilitate the understanding and use of the risk governance framework basics across BUs through regular communication. Assist with aggregate basic level reporting, approvals/exceptions and support "change-the-function" activities for the BU. Follow processes to ensure and monitor the integration of regulatory changes & updates into the Operational Risk framework and training materials. Support functioning of Legal Entity Governance & Operational Risk committees (i.e. coordinating materials, taking minutes, conducting follow ups, presentation review and ensuring risks/issues and decisions are properly documented). Support sharing insights, better practices, themes, etc. within the team, and across the Legal Entity.

Required Qualifications:

1-2 Years experience in operational risk management (e.g., within Risk and/or Internal Audit function). Understanding of critical operational risk management lifecycle activities. Project management, communication, and interpersonal skills. Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards. Analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively.

Preferred Qualifications:

Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous. Experience in at least one of the following:  Tracking and identifying issues with Key Risk Indicator (KRI) limits and risk appetite to ensure operational risks are managed within agreed thresholds. Provide support of implementing the operational risk governance frameworks. Supporting of creating, communicating and ensuring understanding and adherence to operational risk procedures and standards. Assisting the operational risk exam management processes.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities

American Express is committed to providing an inclusive and accessible work environment in which all people who apply for positions or who work for or on behalf of Amex are treated with dignity and respect and are provided with equal treatment with respect to employment, regardless of that person's age, sex, sexual orientation, gender identity, gender expression, race, colour, ancestry, ethnic or national origin, citizenship, religion or creed, marital status, family status, pregnancy, disability, record of offences, social condition or origin, political beliefs, association or activity or other factors prohibited under applicable Human Rights legislation (the “Prohibited Grounds”).   If you have a disability and need accommodation, please speak with the Recruiter for more information.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.