At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role?

The role of Analyst - Marketing (Marriott Portfolio & Special Projects) will be responsible for initiatives that span partner, portfolio and campaign management, with the capacity to be flexible and support new opportunities across the broader Product and Rewards team.   In this role, you’ll be tasked with driving loyalty and engagement within the existing Marriott Card portfolio through marketing campaigns. You will continually develop your analytical skills by preparing and analyzing monthly reports. Applicants for this role should possess a customer-centric mindset, and strong project and partner management skills.  Responsibilities include:  Marketing  Manage targeted engagement campaigns from strategy development through to creative execution and analysis. Collaborate with creative agencies to develop collateral driving customer engagement; also measuring downstream campaign performance to inform future actions.  Strategy & Analytics Support the development and execution of the portfolio strategy. Develop regular reports measuring the performance of key business metrics. Understand customer and competitive trends by carrying out periodic competitive and qualitative assessments and providing commentary on findings.   Project and Partner Management Act as a core contact for Marriott to help deliver on our joint marketing plan and goals. Collaborate with various internal and external partners to develop and implement value-added offers and communications. Work effectively across broader Amex teams to deliver enhanced efficiencies, processes, services and Cardmember experiences (Servicing, Legal, Compliance, Technologies, etc.). Support portfolio management tasks including invoicing, customer escalations, budgeting and more.  Qualifications: University Degree in Marketing / Business / Commerce with a minimum of 1-2 years of marketing or management work experience. Ability to work well in an autonomous environment with skillsets to juggle and prioritize concurrent initiatives. Demonstrates critical thinking and problem solving skills. Proven self-starter with the ability to take initiative, drive results and champion a project from conception through implementation and evaluation. Strong relationship management skills. Proven ability to analyze data sets related to financial performance of products/services/campaigns and recognize business opportunities. Proven ability to set priorities, with capacity to be flexible and adapt with new opportunities. Strong oral and written communication skills. 

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

Competitive base salaries  Bonus incentives  Support for financial-well-being and retirement  Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)  Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need  Generous paid parental leave policies (depending on your location)  Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)  Free and confidential counseling support through our Healthy Minds program  Career development and training opportunities

American Express is committed to providing an inclusive and accessible work environment in which all people who apply for positions or who work for or on behalf of Amex are treated with dignity and respect and are provided with equal treatment with respect to employment, regardless of that person's age, sex, sexual orientation, gender identity, gender expression, race, colour, ancestry, ethnic or national origin, citizenship, religion or creed, marital status, family status, pregnancy, disability, record of offences, social condition or origin, political beliefs, association or activity or other factors prohibited under applicable Human Rights legislation (the “Prohibited Grounds”).   If you have a disability and need accommodation, please speak with the Recruiter for more information.

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.