Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
The Manager, Analytics is responsible for the direct management of 4-8 full-time employees, as well as consulting resources where necessary for larger projects. Under the supervision of Senior Manager or Director, the incumbent will manage team resources, and the execute on analytics projects which span multiple departments across our entire health systems. The manager oversees our data and analytics dissemination to institutions and departments across the organization through the maintenance, support, and development of our enterprise reporting platform and Tableau infrastructure. The manager will also be responsible for the development and delivery of reports and extracts via our electronic medical record system (Epic) using SQL and Clarity tools. The manager will ensure accurate and quality reporting of hospital data through these platforms, and devise strategies to improve the dissemination of these data in a quality manner that meets the department’s standards.
Job Summary
SummaryResponsible for managing the day-to-day processes and people in a specialized unit or team responsible for accurate data collection, processing, modeling and analysis. Also responsible for seeing solutions in sprawling data sets and the business mindset to convert insights into strategic opportunities for our company and interpret key findings from company data and leverage these insights into initiatives that will support business outcomes.
Essential Functions
-Lead cross-functional projects using advanced data modeling and analysis techniques to discover insights that will guide strategic decisions and uncover optimization opportunities. <
-Build, develop and maintain data models, reporting systems, data automation systems, dashboards and performance metrics support that support key business decisions.
-Oversee the design and delivery of reports and insights that analyze business functions and key operations and performance metrics.
-Manage and optimize processes for data intake, validation, mining and engineering as well as modeling, visualization and communication deliverables.
-Examine, interpret and report results of analytical initiatives to stakeholders in leadership, technology, sales, marketing and product teams.
-Develop and implement quality controls and departmental standards to ensure quality standards, organizational expectations, and regulatory requirements.
-Organize and drive successful completion of data insight initiatives through effective management of analyst and data employees and effective collaboration with stakeholders.
Qualifications
Education
Bachelor's Degree Computer Science required or Bachelor's Degree Related Field of Study required
Can this role accept experience in lieu of a degree?
Yes
Experience
Data Analysis Experience 5-7 years required
Knowledge, Skills and Abilities
- Strong SQL skills, ability to perform effective querying involving multiple tables and subqueries.
- Understanding of and experience using analytical concepts and statistical techniques: hypothesis development, designing tests/experiments, analyzing data, drawing conclusions, and developing actionable recommendations for business units.
- Strong analytical and organizational skills.
- Excellent communication skills both written and oral.
- Ability to exercise sound judgments to make decisions within scope of job responsibilities.
Additional Job Details (if applicable)
Hybrid work model Onsite as needed
Remote Type
Hybrid
Work Location
399 Revolution Drive
Scheduled Weekly Hours
40
Employee Type
Regular
Work Shift
Day (United States of America)
EEO Statement:
Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.