Welcome page Returning Candidate? Log back in! Area Manager Job Locations US-MD-GREENBELT ID 2025-167200 Line of Business ResCare Community Living Position Type Full-Time Pay Min USD $50,000.00/Yr. Pay Max USD $50,000.00/Yr. Our Company

ResCare Community Living

Overview

Operations Management focuses on efficiently meeting the needs of our clients across various lines of business. If your passion is managing and developing staff to ensure quality care to help our clients live their best life we encourage you to apply today!

Responsibilities Establish goals and objectives for home care branch managers, monitor employee performance, and develop corrective action plans as neededAssign, prioritize, and review work assignments, act upon personal leave requests, and schedule appropriate staff coverage in each branch office to meet client and staffing needTrain home care supervisors on laws, regulations and company policies and procedures governing their job assignments to ensure complianceProvide policy interpretation to area branch office staff, clients, and community groups and agenciesProvide leadership, accountability and guidance in handling challenging client cases and employee concernsConduct individualized supervisory meetings with each home care supervisor to review and monitor client service plans and caregiver training plans, audit client and care-giver files, evaluate use of office automation and computer systems, and provide consultation and guidance on subjects requiring additional trainingProvide guidance to and assist home care supervisors in the selection and development of home care aides for which they manage and superviseBe available on-call for home care supervisors 24 hours per day, seven days per week via the company’s cell phone messaging systemGather area and branch office data and prepare written reports.  Use the collected data to identify and areas of concern and implement quality improvement plans to address the concernsRespond in writing or verbally to client or community concerns, audit requests, and/or contract complaints regarding quality of services and programs and use the information to make service improvementsWork closely with the Administrative Support to ensure a positive and efficient work environment exists between the support staff and branch managersEstablish relationships and be the primary area contact person for case management and contract monitoring personnel assigned to the local area Agency on Aging, Department of State Health Services Home and Community Services, health care providers, and the Dept. of Health.  Attend and participate in area meetings, case staffing, and address local contract concernsRepresent the company publicly at professional and community group meetings.  Prepare written and oral reports regarding program area supervisedWork closely with the Regional Vice President to ensure area branches are operating effectivelyPerform other duties as assigned Qualifications Bachelor’s degree in social work, health or social science, public administration or related fieldFive or more years of experience as a social service or health care supervisor or manager, including two years supervising or managing staff providing services to elderly or disabledAbility to effectively communicate verbally and in writingAbility to read, analyze and accurately interpret regulatory requirements, agency instructions, policies and procedures, email messages, and regulatory communicationsAbility to consistently & completely prepare accurate documentation on a timely basisEmployee should be:Respectful. Approach others in a tactful manner.  Treat others with respect and consideration regardless of their status or positionAccountable. Accepts responsibility for own actions.  Follow through with commitmentsDetail oriented. Demonstrate accuracy and thoroughness.  Look for ways to improve and promote quality. Apply feedback to improve performanceAdaptable. Adapt to changes in the work environment.  Manage competing demands. Change approach or method to best fit the situation.  Able to deal with frequent change, delays, or unexpected events. Manage difficult or emotional customer situations.  Respond promptly to customer needs. Solicit customer feedback to improve serviceReasonable. Identify and resolve problems in a timely manner.  Gather and analyze information skillfully.  Develop alternative solutions.  Work well in problem solving situations. Use reason even when dealing with emotional topics About our Line of Business ResCare Community Living, an affiliate of BrightSpring Health Services, has five decades of experience in the disability services field, providing support to individuals who need assistance with daily living due to an intellectual, developmental, or cognitive disability. We provide a comprehensive range of high-quality services, including: community living, adult host homes for adults regardless of disability, behavioral/mental health support, in-home pharmacy solutions, telecare and remote support, supported employment and training programs, and day programs. For more information, please visit www.rescarecommunityliving.com. Follow us on Facebook and LinkedIn.
  Salary Range USD $50,000.00 / Year Options Apply NowApplyShareEmail this job to a friendRefer Sorry the Share function is not working properly at this moment. Please refresh the page and try again later. Share on your newsfeed iCIMS Application FAQs

ALERT: We are aware of a scam whereby imposters are posing as employees from our company. Beware of anyone requesting financial or personal information.

We take pride in creating a best-in-class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card, driver’s license, bank information, or payment for work equipment, etc.) from you via text or email. If you are suspicious of a job posting or job-related email mentioning our company, please contact us at TalentAcquisition@brightspringhealth.com.

 

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