Service BDC Administrator
Pay Range: $20.00 - $22.00 based on experience
Schedule: Monday - Friday, 8:00am - 5:00pm
We are one of nearly 400 Lithia Motors dealerships nationwide. Come be a part of the Automotive Industry future with the Lithia Motors family, a Fortune 200 company. We are growing fast! And with growth comes opportunity. With dealerships in over 30 states we can offer the right career path for you!
Roseburg Ford is a CARFAX Top Rated Dealer! CARFAX recognizes top-rated dealers based on verified customer ratings and reviews. These awards are given to dealerships that have consistently demonstrated exceptional customer service and building trust and transparency
Responsibilities:The Business Development Center (BDC) Administrator is responsible for developing, processing, managing, following up and tracking all customers as it pertains to parts, service and sales departments within the dealership.
Gather accurate customer information to create a database for continual follow-up and retentionBuild and maintain knowledge of product information, current sales pricing, and dealership and manufacturer events and promotions.Utilize computer & phone skills within our Internet department to increase appointments, sales and customer retention. Schedule solid appointments with customer call-ins, lists of sold and unsold floor traffic, previous customers, referrals, other generic leads and service and parts customers.Qualifications:Ability to present information in a clear and professional manner. Ability to manage one’s own time effectively.Ability to type efficiently.Basic & phone computer skills.We offer best in class industry benefits:Competitive pay Medical, Dental and Vision PlansPaid Holidays & PTOShort and Long-Term DisabilityPaid Life Insurance401(k) Retirement PlanEmployee Stock Purchase PlanLithia Learning CenterVehicle Purchase DiscountsWellness ProgramsHigh School graduate or equivalent, 18 years or older required. We are a drug free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.