Position OverviewKeep our communities fed.

Our focus is simple but meaningful, from our distribution centers to our offices—every employee of C&S and their family of companies works to help feed local families, neighbors, and communities.

As a Benefits Analyst, you will be responsible for administering all benefit and retirement programs, both union and non-union, including medical, dental, vision, flexible spending accounts, life insurance, disability, the 401(k) plan, and voluntary benefit offerings. You will serve as one of the primary points of contact for day-to-day employee benefits support and education related to health and welfare plans, effectively resolving benefit inquiries and providing guidance through enrollments, changes, and life events. You will also support the Senior Benefits Analysts by gathering data and analytics for key project initiatives.

Job Description

Full Time, Hybrid Role

Location: 10 Optical Ave, Keene, NH 03431

You will contribute by:

Managing daily aspects of benefit plan enrollment, including responding to benefit and eligibility inquiries, updating systems, and resolving benefit deduction issues.

Reviewing and making informed decisions on enrollment changes for new hires and life events within Workday by accurately reviewing and approving benefit tasks.

Verifying the accuracy and compliance of benefit event documentation to support seamless benefit changes.

Reviewing dependent documentation for validity and conducting outreach to employees to collect required documents to ensure timely enrollment completion.

Maintaining the integrity of benefits enrollment data through regular audits across Workday, vendor, and payroll systems.

Monitoring and reviewing weekly benefit events; partnering with carriers to resolve discrepancies and implement urgent updates as necessary.

Serving as the primary point of contact for employee and manager benefit-related inquiries, providing clear and comprehensive support.

Investigating and resolving benefit issues efficiently, while working closely with the internal HR Shared Services Center to communicate process changes and resolve complex cases.

Developing and maintaining both internal and employee-facing documentation of current benefit workflows.

Creating effective employee communications to enhance understanding of benefit actions and events.

Partnering with the Benefits Analyst to ensure consistency in applying defined processes.

Analyzing current processes and programs to identify opportunities for optimization and recommending improvements.

Supporting successful execution of annual Open Enrollment and acquisition-related benefit election windows, including Workday testing and developing clear, accessible communications and educational resources.

Collaborating on benefit-related projects, including those tied to mergers and acquisitions.

Providing support to the Sr. Benefits Analyst on various initiatives.

Independently managing benefit administration and billing for specific union groups, along with handling tasks related to retirement plans.

Performing additional responsibilities as assigned.
 

We’re searching for candidates with:

A strong foundational knowledge of health, welfare, and retirement benefit plan concepts.

A proven track record of delivering excellent customer service with clear, professional communication.

High attention to detail and accuracy.

The ability to work independently and as a collaborative team member.

Strong organizational skills with the ability to manage multiple priorities.

A demonstrated ability to work effectively in a fast-paced, evolving environment.

Proficiency in computer applications, including Microsoft Word, Excel, and Google Workspace.

Strong analytical and problem-solving skills, with the ability to handle sensitive information with confidentiality.

A self-motivated approach with strong critical thinking skills, independence, and a proactive mindset.

2-5 years of experience in benefits administration, human resources, or a related field.

Environment:

Office : Office Temperature (65F to 75F)

We offer:

Paid training

Weekly Pay

Benefits (medical, dental, vision, company-matched 401k)

PTO and Holiday Pay offered

Career Progression Opportunities

Employee Health & Wellness program

Employee Discounts / Purchasing programs

Employee Assistance Program

Every person matters.

We keep our values alive through a culture that embraces differences and ensures that every person matters.

The Fine Print

This Job advertisement does not constitute a promise or guarantee of employment. This job advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. This position may be with any affiliate of C&S Wholesale Grocers.

QualificationsAssociate Degree - General Studies, Certified Benefits Professional (CBP) - Other

Shift1st Shift (United States of America)

CompanyC&S Wholesale Grocers, LLC

About Our Company

C&S Wholesale Grocers, LLC is an industry leader in supply chain solutions and wholesale grocery supply in the United States. Founded in 1918 as a supplier to independent grocery stores, C&S now services customers of all sizes, supplying more than 7,500 independent supermarkets, chain stores, military bases and institutions with over 100,000 different products. C&S also proudly operates and supports corporate grocery stores and services independent franchisees under a chain-style model throughout the Midwest, South and Northeast. We are an engaged corporate citizen, supporting causes that positively impact our communities.

Working Safely is a Condition of Employment at C&S Wholesale Grocers, LLC. C&S Wholesale Grocers is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. The Company provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act.