**Overview** The Billing Supervisor is responsible for delivering the best invoicing experience possible to ABM clients. This role supervises, develops, motivates and mentors the Billing Team to ensure weekly, bi-weekly and monthly invoicing across all Industries Groups is done timely, completely and accurately. The Billing Supervisor works cooperatively with several functions within ABM and ESC Quote-To-Cash, including but not limited to Operations, FP&A, Accounting and Accounts Receivables. This role is responsible for handling a high volume of work (approx. 30,000 invoices monthly), resolving escalated issues and developing an environment heavily focus on customer servi **Benefit Information:** **Job Duties:** + Oversee and streamline billing process across multiple contract types and Industries Groups + Ensure activities are performed in accordance with the Companies policies & procedures to ensure Revenue Recognition and SOX Compliance requirements are met + Coordinate, support and manage a team of 8-12 people, including performance evaluation, hiring & terminations decisions and training (technical and soft skills) + Implement quality assurance process to ensure completeness of billing and achievement of Department’s SLAs. + Address internal & external escalations as well as high profile and/or complex situations on a timely and accurately manner. + Run staff meetings, encourage personnel development and track team’s progress + Work closely with the Accounts Receivable Department to implement processes that contribute to faster cash receipt turnaround + Prepare reports and attend monthly / quarterly calls with Branches / Operations / FP&A. + Establish strong partnership and interactions with IGP, Operations and FP&A to support customers’ needs. + Work closely with the Accounts Receivable Department to implement processes that contribute to faster cash receipt turnaround + May be required to bill special contracts, as needed + Work other duties and special projects as assigned. **Requirements:** + Bachelor’s degree is preferred + Minimum of 5 (five) years of experience in Billing is mandatory + Minimum of 3 (three) years of managing people + Experience with complex billing types is a plus + Knowledge of ASC 606 is a plus + Experience with financial / SOX audit is a plus + Excel advanced level (v-lookups, sum-ifs, pivot table, etc) + Excellent oral and written communication skills + Strong sense of urgency for addressing internal and external customer needs + Strong attention to detail + Strong interpersonal and organization skills + Strong ability to prioritize tasks and effectively manage time of self and others + Willingness to accept new challenges and responsibilities + Work well in a team environment and support others within the group when needed + Knowledge of Microsoft Office (Word, Power Point, Excel) Experience with large ERP systems, preferred JDE and Oracle Financials ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit Employee Benefits | Staff & Management (https://wpe-media.abm.com/wp-content/uploads/2025/ABM\_2025\_Employee\_Benefits\_Staff\_&\_Management\_No%20Date%209.5.24.pdf) ce and efficiency. Ability to learn quickly and adapt is fundamental to the success of this role. REQNUMBER: 116527