**Overview** **_Aerotek Corporate_** _has an opening for a_ **_Business_** **_Operations Associate_** _at the_ **_corporate office_** _in_ **_Hanover, MD._** **Compensation** Hourly - $21.63 (annualized at $45,000) non-negotiable Bonus - up to $1,000 per quarter **Department:** Operations Support Group **Reports to:** Business Operations Supervisor **Scope of Position:** The Business Operations Associate (BOA) is responsible for ensuring the highest level of customer service, to external customers as well as corporate and field office employees. The BOA is proficient in the management and collection of customer accounts receivable as well as contractor payroll. Qualities include: Building customer relationships, conflict resolution, professionalism, detail oriented, strong follow-up and multi-tasking skills, the ability to use independent judgment and function in an open environment, and the ability to adapt to changes in the workplace. **Essential Functions of the Business Operations Associate:** • Management of customer accounts, including but not limited to invoicing, collections, PO tracking, customer service and working with client to resolve outstanding issues • Making routine welcome and maintenance calls to clients • Manage total accounts receivable with an Aging in excess of $3.5 M • Support liaison for field offices and OSG with questions pertaining to those local/regional accounts on their aging including but not limited to client billing and payment policies and/or procedures, PeopleSoft issues, etc. • Responsible for gathering the necessary data to assist Management with account specific decisions • Auditing account specific reports to ensure accurate billing and client specific information • Adjusting and auditing contractor payroll and billing using InfoPath **specific job functions are dependent on team alignment within the department **Qualifications:** • 2-3 years of relevant experience or college degree • Proficient in Microsoft Office (Excel and Word a must) • Strong organizational and analytical abilities • Strong communication skills and work ethic • Goal driven with problem solving skills • Ability to work independently and as a team player Per Pay Transparency Acts: The range for this position is $45,000 - $56,000 + bonus potential of $4,000 Benefits are subject to change and may be subject to specific elections, plan, or program terms. This role is eligible for the following: + Medical, dental & vision + 401(k)/Roth + Insurance (Basic/Supplemental Life & AD&D) + Short and long-term disability + Health & Dependent Care Spending Accounts (HSA & DCFSA) + Transportation benefits + Employee Assistance Program + Tuition Assistance + Time Off/Leave (PTO, Primary Caregiver/Parental Leave) Connect With Us! (https://careers-aerotek.icims.com/jobs/12241/business-operations-associate/job?mode=apply&apply=yes&in\_iframe=1&hashed=-336091573) Cookie Notice (https://www.aerotek.com/en/cookie-notice) Cookie Settings Privacy Notices (https://www.aerotek.com/en/privacy-notices) CA Notice at Collection CA Notice at Collection (for Employees and Job Applicants) (https://www.aerotek.com/en/ca-notice-at-collection-for-employees-and-job-applicants) Your Privacy Choices Our People Are Everything.™ Aerotek® Inc. provides staffing and services solutions in manufacturing, logistics, construction, aviation, facilities and maintenance. We provide the expertise, solutions and people required to rise to the challenges of North American industry. Headquartered in Hanover, Md., Aerotek operates a unified network of over 200 offices across North America, supporting more than 14,000 clients each year. Aerotek is an operating company within Allegis Group, a global leader in talent solutions. To learn more, visit: Aerotek.com . The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email accommodation@aerotek.com for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position. **Job ID** _2025-12241_ **Category** _Administrative & Clerical_ **Min** _USD $45,000.00/Yr_ **Max** _USD $45,000.00/Yr_ **Location : Location** _US-MD-Hanover_