At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

How will you make an impact in this role?

Responsibilities:

 Analyze data trends and provide insights relative to main KPIs of Charge Portfolio such as: Billings, AIF, Attrition, Average Spend, Net Promoter Score (NPS), & Rewards Engagement, to boost revenues growth. Accountable for tracking management actions for Charge Portfolio & Budget control. Strong leadership skills, including the ability to influence without authority to direct a large diverse team. Elaborate CBAs for product refreshes and determine financial impacts for new benefits implementation to grow margins. Ability to translate data into insights and communicate effectively with Senior leaders. Communicate effectively, both verbally and in writing, to many different groups. Successfully manage partner and stakeholder relationships. Build and maintain effective working relationships with all levels within AXP. Demonstrated ability to manage your time effectively and adapt to changing priorities to meet the needs of your team in addition to responding to business requirements.

Academic Background:

An advanced degree in a quantitative field (Economics, Statistics, etc.).

Functional Skills/Capabilities:

Prior experience on customer data. Experienced knowledge and ability to inform business strategy based on statistical findings. Working knowledge of advance machine learning techniques and algorithms derived from gradient boosting, neural networks, regression etc to propose scientific, data driven solutions to business challenges.

Technical Skills/Capabilities:

Microsoft Office advance. Hive, Python, LUMI, SQL, Advanced Statistical Techniques, Data Mining Techniques applied on Amex customer closed loop data Cornerstone/LUMI and modeling/trigger applications.

Behavioral Skills/Capabilities:

Enterprise Leadership Behaviors:

Set The Agenda: Define what Winning Looks Like, Put Enterprise Thinking First, Lead with an External Perspective. Bring Others With You: Build the Best Team, Seek & Provide Mentorship Feedback, Make Collaboration Essential. Do It The Right Way: Communicate Frequently, Candidly & Clearly, Make Decisions Quickly & Effectively, Live the Blue Box Value. Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

Competitive base salaries  Bonus incentives  Support for financial-well-being and retirement  Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)  Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need  Generous paid parental leave policies (depending on your location)  Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)  Free and confidential counseling support through our Healthy Minds program  Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.