**Case Manager** **Job Details** **Job Location** City Emergency Shelter Facility - Jamaica, NY **Position Type** Full Time **Education Level** Bachelors Degree **Salary Range** $17.78 - $26.68 Hourly **Travel Percentage** None **Job Shift** Evening **Job Category** Nonprofit - Social Services **Description** **ESSENTIAL DUTIES AND RESPONSIBILITIES include the following.** **Other duties and responsibilities may be assigned.** + Conducts an initial intake meeting within 24 hours of the client's arrival to the Sanctuary Program. + Determines clients’ needs by completing intake interviews; and ensures clients are orientated to the program guidelines. + Coordinate referrals for healthcare, mental health, and educational services. + Enhances the program, by maintaining community relationships with all providers. + Maintain and prepare clients’ records, by reviewing case notes. **Qualifications** **REQUIRED EDUCATION** + High School Diploma / GED Equivalent + Bachelor's degree in social work or human services field. _preferred_ + Bilingual in Spanish, _preferred_ **REQUIRED EXPERIENCE** + Minimum two years in a behavioral health/substance use disorder treatment program Phoenix House is an Equal Opportunity Employer providing equality of opportunity to all who are protected against discrimination by law, regulation or executive order, including veterans and individuals with disabilities. EEO is the Law: Applicants and employees are protected under Federal law from discrimination. Click https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf to learn more.