Description Contract Social Services Case Manager (4-6 Months) Robert Half is seeking an experienced and compassionate Case Manager for a temporary contract position. Summary of Qualifications Education + Preferred: Master’s in Social Work. + Minimum: Bachelor’s degree in Social Work, Psychology, or related field. Key Responsibilities Client Support: + Conduct client intakes, evaluations, and assessments to create tailored case plans that address client needs. + Provide support to clients in achieving their goals, resolving emergency needs (housing, health, income, transportation), and offering crisis intervention and/or counseling. + Assist with essential tasks like completing forms, translations, and official correspondence (e.g., letters on behalf of clients). Case Management: + Monitor and document progress and service effectiveness, maintaining accurate and organized client files (paper and digital). + Advocate for clients within inter-agency service environments. + Generate statistical reports and analyze data to assess the success of case plans. Operational and Administrative Support: + Assist with front desk duties in shelter environments. + Address client feedback respectfully and ensure their concerns are resolved, escalating issues when necessary. + Support overall staff and volunteer efforts, offering feedback on improving case management workflows and processes. Professional Conduct: + Represent the organization in a professional, respectful manner while adhering to its mission and values. + Ensure compliance with incident-reporting protocols, attending relevant trainings and staff meetings to remain updated on policies and practices. Additional Duties: + Perform other responsibilities assigned by supervisors to meet program and organizational goals. Contract Details: + Contract Position: 4-6 months. + Compensation: Commensurate with experience. + Schedule: Flexible availability is required, including potential evening, weekend, and holiday shifts. Requirements Experience + A minimum of 2 years in case management or similar roles, encompassing both practical and administrative responsibilities. + Demonstrated familiarity with community services that cater to economically disadvantaged or homeless populations, including inter-agency partnerships. + Professional background working with underserved or transient populations with co-occurring challenges (e.g., mental health, substance abuse, homelessness, physical disabilities, or victims of violence/trafficking). + Experience in nonprofit organizations and shelter facilities is a strong plus. Skills and Proficiency + Language: Bilingual candidates (English-Spanish or Cantonese/Mandarin) are highly preferred. + Competency with Microsoft Office Suite and the ability to quickly learn tools like Clarity Database and telecommunication applications (e.g., Zoom). + Proven strengths in analysis, written/oral communication, crisis/conflict management, and data management. + Flexibility to work evenings, holidays, and weekends. Reliable personal transportation and a clean driving record are mandatory. + TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .