New York, NY, 10176, USA
3 days ago
CashPro Specialist
CashPro Specialist New York, New York;Chicago, Illinois; Charlotte, North Carolina **Job Description:** At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. A CashPro Specialist is responsible for fostering a strong partnership with coverage teams across all LOBs, to ensure our prospects and clients optimize their digital experience across all four channels of the CashPro platform. A Specialist drives relationship deepening, client satisfaction, and treasury revenue growth through his/her subject matter expertise and high value, high touch and advisory client engagements. The Specialists support the complete treasury and technology journey for our clients: 1) Pre-sale support through CashPro Demos and Bid Support. 2) Post-sales support through CashPro Optimizations and Integration Discovery calls. The Specialists collaborate with the CashPro Product team, by gathering and sharing VOC feedback to support CashPro's client-centric approach to product development. Specialists collaborate with Sales, Product Managers and GTMO partners to drive process improvement. Specialists are responsible for support continued learning and Sales readiness for the coverage teams they support. Integration support is a key part of this role. A Specialist is engaged to scope/whiteboard new integration set ups (Connect, API, Direct Transmission) or advise on modification of an existing integration set up. **Required Skills:** Good understanding of GPS, Treasury and CashPro Strong understanding and experience in Integration technology and trends Proactive and motivated to drive growth Ability to manage client engagements and special projects  BA/BS degree required **Desired Skills:** Advisory and Consultative Client Management Client Solutions Advisory Learning Delivery Customer and Client Focus Oral Communications Presentation Skills Prioritization Problem Solving Active Listening Change Management Process Simplification Written Communications **Shift:** 1st shift (United States of America) **Hours Per Week:** 40 Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates. To view the "Know your Rights" poster, CLICK HERE (https://www.eeoc.gov/sites/default/files/2023-06/22-088\_EEOC\_KnowYourRights6.12.pdf) . View the LA County Fair Chance Ordinance (https://dcba.lacounty.gov/wp-content/uploads/2024/08/FCOE-Official-Notice-Eng-Final-8.30.2024.pdf) . Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy (“Policy”) establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment. To view Bank of America’s Drug-free Workplace and Alcohol Policy, CLICK HERE . Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank’s required accommodation request process before your first day of work. This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.
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