**Description** **Introduction** Do you have the PRN career opportunities as a(an) Clerk PRN you want with your current employer? We have an exciting opportunity for you to join HCA Florida Lake City Hospital which is part of the nation's leading provider of healthcare services, HCA Healthcare. **Benefits** HCA Florida Lake City Hospital, offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include: + Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as telemedicine services and free AirMed medical transportation. + Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more. + Fertility and family building benefits through Progyny + Free counseling services and resources for emotional, physical and financial wellbeing + Family support, including adoption assistance, child and elder care resources and consumer discounts + 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service) + Employee Stock Purchase Plan + Retirement readiness and rollover services and preferred banking partnerships + Education assistance (tuition, student loan, certification support, dependent scholarships) + Colleague recognition program + Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence) Learn more about Employee Benefits (https://careers.hcahealthcare.com/pages/prn-employee-benefits-and-rewards) **_Note: Eligibility for benefits may vary by location._** Our teams are a committed, caring group of colleagues. Do you want to work as a(an) Clerk PRN where your passion for creating positive patient interactions is valued? If you are dedicated to caring for the well-being of others, this could be your next opportunity. We want your knowledge and expertise! **Job Summary and Qualifications** Greets and determine needs of Diagnostic Imaging patients and/or their family members, visitors and any other guest to the facility. Greets all patient’s promptly, correctly and in a consistent manner focusing on the needs of the patient. Safely transports/escorts guest to designated treatment area or department. Guest will include, but not be limited to, any and all patients, patient’s family members, visitors, physicians, healthcare professionals, students, residents, and board members. Responsible for ensuring all Diagnostic Imaging patient’s receive consistent, quality, customer focused service. **ESSENTIAL FUNCTIONS:** + Identifies special needs that may require special accommodations or determines the level of assistance required. + Determines where patient needs to go and ensures they are either physically taken or appropriate level of assistance is provided. + Maintains patient and other guest confidentiality at all times. + Demonstrates Customer Service principles and behaviors appropriately. + Regular, punctual and dependable attendance. + Keeps waiting and patient areas clean. + Communicates effectively with guest, hospital staff, and co-workers. + Answer telephone in a timely and professional manner + Forwards calls to appropriate department/personnel. + Ensure that any edits performed in the scheduling module are also duplicated in the admissions module + Ensures that center has needed clinical information for scheduled appointments. + Select correct patient medical record number consistently. + Maintain open communication with the registration and clinical staff regarding those unscheduled patients presenting for services to ensure appropriate testing is performed and times are available + Utilize appropriate method/tool to communicate with Patients Access and other facility departments as necessary + Received, maintain, and index physician orders per facility and SSC standards and guidelines + Attends in-service presentations and completes mandatory education week + Practice and adhere to the “Code of Conduct” philosophy and “Mission and Value Statement” + Other duties as assigned. **PERFORMANCE OUTCOMES:** + Customer Relations: Consistently demonstrates customer service skills with internal and external customers. + Availability/Attendance: Demonstrates flexibility and reliability and ensures that patient and facility needs are met. + Education/Development: Performs, participates, implements and evaluates personal performance, opportunities for personal growth and ability to change. + Health/Safety/Security: Knowledgeable of all policies and procedures that affect the outcomes of patient care, employee rights and responsibilities. + Productivity/Initiative: Works as a team member through interaction, assistance and demonstration. Performs, participates, implements and evaluates performance improvement activities within the department. + Job Specific: As defined in Performance Evaluation. **EXPERIENCE REQUIRED OR PREFERRED:** + Basic computer skills required + Knowledge of medical terminology preferred + Prior scheduling experience preferred + Basic knowledge of different Radiological Modalities **SKILLS, KNOWLEDGE, AND ABILITIES:** + Ability to understand and follow quickly and accurately brief oral and written instructions + Ability to organize and complete work in an accurate and timely manner + Ability to communicate with staff, physicians, and patients, and family, at all levels. CUSTOMERS SERVED: All employees, staff of HCA Florida Lake City Hospital in both clinical and non-clinical departments, including patients/families, physicians, volunteers, agency, contract, students and the community. **COMPETENCIES:** The competencies identified for this position are summarized and reviewed periodically throughout employment. The required behaviors and measurement associated with core, job specific, age specific, and management (if applicable) competencies and are maintained in the department education file. **PHYSICAL REQUIREMENTS:** This position is classified as Light Work which is defined as exerting up to 20 pounds of force occasionally, 10 pounds frequently and 5 pounds constantly. HCA Florida Lake City Hospital is a 113-bed acute care hospital. For over 60 years, we have served Columbia, Hamilton, and Suwannee counties and surrounding communities. Our hospital is a part of HCA Healthcare North Florida. We offer medical and surgical programs including 24-hour emergency care, heart care, interventional cardiology, orthopedics, cancer care, and imaging and rehabilitation services. We are an Accredited Primary Stroke Center by The Joint Commission. We are an Accredited Chest Pain Center by the American College of Cardiology. We have achieved Disease Specific Certification in the treatment of Sepsis by the Joint Commission. For 20 years in a row, we have been named the area's Best of the Best Hospital. We were named an employer of choice in 2019 by the Lake City-Columbia County Chamber of Commerce. HCA Healthcare has been recognized as one of the World’s Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses. "Bricks and mortar do not make a hospital. People do."- Dr. Thomas Frist, Sr. HCA Healthcare Co-Founder If you are looking for an opportunity that provides satisfaction and personal growth, we encourage you to apply for our Clerk PRN opening. We review all applications. Qualified candidates will be contacted for interviews. **Unlock the possibilities and apply today!** We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status