Description We are offering a long-term contract employment opportunity for an experienced Collections Specialist. As a Collections Specialist, you'll play a vital role in handling customer accounts and ensuring prompt payments. Responsibilities: • Communicate with customers via phone and email to coordinate collection activities and discuss overdue payments. • Handle customer complaints or billing issues, resolving them efficiently or escalating as required. • Keep track of aging accounts and act promptly to address any overdue balances. • Oversee daily invoicing activities, including printing and sending invoices, checking for billing errors, and completing payment vouchers as necessary. • Prepare regular reports on outstanding accounts and progress towards repayment. • Collaborate effectively with customers, directing them to the appropriate department when needed, and providing support to other accounting roles as required. • Leverage accounting software systems to maintain and monitor customer accounts. • Utilize your skills in B2B collections and commercial collections to ensure smooth collection operations. • Respond to inbound calls, addressing customer inquiries and concerns promptly and professionally. • Apply your understanding of accounts receivable (AR) and billing functions to ensure accurate and timely payment processing. Requirements • Proficiency in Accounting Software Systems • Experience with Accounts Receivable (AR) • Ability to answer inbound calls efficiently and professionally • Familiarity with billing functions and processes • Extensive knowledge of collection processes • Experience with B2B collections • Ability to generate and interpret Aging Reports • Understanding of collection operations • Prior experience in Collections role • Experience in Collections - Commercial • Familiarity with Commercial Collections in the retail sector Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .