Description We are offering a long term contract employment opportunity for a Collections Specialist in Downers Grove, Illinois. This role is pivotal in our B2B operations where you will be tasked with managing and resolving customer credit inquiries and maintaining precise records. Responsibilities: • Address and resolve customer credit inquiries in a timely and detail-oriented manner. • Effectively manage customer accounts to ensure accuracy and prompt resolution of any issues. • Adapt to changes in the work environment, procedures, priorities, and job duties with a positive approach. • Leverage strong communication skills to facilitate clear and effective interactions with customers. • Utilize analytical skills to assess and improve collection procedures. • Oversee the processing of customer credit applications with accuracy and efficiency. • Maintain precise records of all customer credit interactions and transactions. • Utilize B2B collections skills to ensure smooth operation and customer satisfaction. • Adapt to and embrace changes in work environment, procedures, priorities, and job duties. The salary range for this position is $22/hr to $26/hr. Benefits available to contract/temporary professionals, include medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. Requirements • Minimum of 3 years' experience in a similar role, specifically within B2B collections. • Proven track record in debt recovery. • Exceptional negotiation and conflict resolution skills. • Strong understanding of billing and financial concepts. • Proficiency in Microsoft Office Suite, especially Excel. • Excellent communication and interpersonal skills. • Ability to maintain professionalism and composure under pressure. • High attention to detail and accuracy. • Ability to work independently and in a team. • Ability to prioritize tasks and manage time effectively. • Knowledge of relevant legal requirements and regulations related to collections. • Demonstrated problem-solving skills. • High school diploma or equivalent; Bachelor's degree in Finance or Business Administration is a plus. Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .