Collision Estimator Department: DeVivo Collision Centers Location: Randolph, MA START YOUR APPLICATION (https://apply.hrmdirect.com/resumedirect/ApplyOnline/Apply.aspx?req\_id=3393151&source=3393151-CJB-0) We currently have an opening for a full-time Collision Estimator at our collision center in Randolph, MA. DeVivo Collision Centers is a leading provider of collision repair and custom fabrication services. Our team of certified technicians specializes in all makes and models of light, medium, and heavy-duty vehicles. Learn more about us at www.devivocollision.com. What We Offer: + Family-oriented culture & team environment + Promotion opportunities - we promote from within + Medical & dental insurance + Life insurance + 401k plan with company match + Paid time off + Paid holidays + Uniform & boot program + Paid training + Certification reimbursement + Car allowance + Employee referral bonuses + Competitive compensation - base wage plus commissions on new customers Primary Responsibilities: + Examines damaged vehicles to determine extent of structural, body, mechanical or interior damage. + Estimates cost of labor and parts to repair or replace each damaged item. + Reviews repair cost estimates with body shop manager or foreman. + Estimates cost of repainting, converting to special purposes, or customizing undamaged vehicles. + Conduct thorough vehicle inspections to accurately assess and document both visible and hidden damages. + Utilize industry-standard estimating software (Mitchel Connect) to create detailed repair estimates, including calculating labor hours, parts costs, and material requirements. + Stay updated on parts pricing, labor rates, and industry trends to maintain accurate cost estimates. + Act as the primary point of contact for customers, providing clear explanations of the repair process, and estimated costs, and addressing questions and concerns professionally. + Obtain necessary approvals and authorizations from customers for repair work and communicate with insurance companies to provide estimates and negotiate repair costs. + Ensure accurate and timely submission of all documentation to facilitate the claims process, resolving discrepancies or disputes with insurance adjusters. + Manage parts orders, maintain clear communication with the parts coordinator, and monitor the repair process to ensure compliance with estimates. + Identify and address additional damage or repair requirements discovered during the repair process. + Assist in scheduling and workload with management, ensuring continuous learning and compliance with safety and environmental regulations. + On road cold calls to potential new and established customers. + Create offsite estimates. Required Qualifications: + Proven experience as an automotive, truck or bus estimator in a body shop or collision repair facility. + Knowledge of automotive, truck or bus repair techniques, materials, and parts. + Excellent communication and interpersonal skills. + Strong negotiation and customer service abilities. + Strong sales orientation. + Attention to detail and accuracy in estimating and documentation. + Familiarity with insurance claims processes and guidelines. + Organizational and time management skills. + Ability to work well under pressure and handle multiple tasks simultaneously. + A valid driver's license and a clean driving record. + Ability to work as part of a team. + Willing to travel locally. + Good computer skills with experience with an electronic estimator. + Able to pass a DOT physical examination. Preferred Qualifications: + Possess a Massachusetts Motor Vehicle Damage Appraiser License to determine cost of repair for insurance claim settlement. Or be eligible to acquire Appraisers License. + Relevant certifications or training in automotive estimating is a plus. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status and any other protected classes. START YOUR APPLICATION (https://apply.hrmdirect.com/resumedirect/ApplyOnline/Apply.aspx?req\_id=3393151&source=3393151-CJB-0)