WHO ARE WE: Alerus is a commercial wealth bank and national retirement provider with one core purpose: helping clients achieve their financial goals. We are driven by a shared commitment to always do the right thing; leading with integrity and providing valued advice and guidance to our clients. We value the expertise and skillsets each team member provides and encourage collaboration, innovation, adaptability, and an entrepreneurial spirit at all levels of our company. By consistently seeking improvements and growth, we foster long-term relationships with clients and team members. We are proud to be recognized as a Top Workplace by numerous industry and regional outlets.   
 

CORE VALUES:  Passion for Excellence:: Success is Never Final :: Do the Right Thing :: One Alerus  

ACCOUNTABILITIES:  

LMA (Leadership + Management = Accountability) Commercial deposit account opening  Commercial deposit master resolution and signature card maintenance  Commercial client customer service  Adherence to KYC, CIP, CDD, BSA processes, policies and regulatory requirements 

ABOUT THE ROLE:  

The Commercial Deposit Specialist, Lead fulfills and leads a team of commercial deposit account opening, deposit master resolution maintenance and deposit signature card maintenance through assisting, coordinating, and reinforcing the sales efforts of the commercial banking and treasury management staff. Manages the administrative work and due diligence related to commercial deposits to ensure adherence to regulations and compliance requirements. Maintains a customer focus and will partner with relationship management, commercial banking associates, treasury management, SBA and HOA teams to deliver superior customer experience. Will be one of the main contacts for mentorship, training, testing and escalation point for commercial deposit account opening and deposit master resolution or signature card maintenance. 

WHAT YOU’LL BE DOING:   

Serve as subject matter expert on systems, processes, due diligence and regulations related to commercial deposit banking  Oversee day-to-day management for team of Commercial Deposit Specialists; monitoring team performance, setting expectations, training and coaching  Manage commercial deposit account opening requests through Salesforce case workflow system and email queue, from receipt of submission request through to completion  Assigned to support more complex or specialized commercial deposit account opening or maintenance requests  Completes comprehensive review of existing and new supporting documentation to ensure Nautilus file is complete  Prepares the Signature Card, Master Deposit Resolution, Beneficial Ownership or other documentation as it pertains to the client request  Collaborate with and maintain strong, positive relationships with Business Advisor, Commercial Banking Associate, Treasury Management, SBA or HOA teams to facilitate client needs  Works closely with clients to obtain required information and items to open new deposit accounts or perform requested maintenance  Responsible for obtaining KYC, CIP, CDD and Beneficial Ownership for commercial deposit clients  Manage deposit account opening and maintenance queues for adherence to Service Level Agreements  Coordinate with requester the release of prepared documents and disclosures to client  Indexes supporting entity, authorized signer, or other related individual and/or entity supporting documentation to Nautilus  Provides general customer service and acts as a point person in resolving client issues during the account opening or maintenance process  Serve as a mentor to other Commercial Deposit Specialists for systems, processes, due diligence and regulations related to commercial deposit banking 

WHAT YOU SHOULD HAVE:  

Bachelor’s degree or equivalent combination of education and/or related experience in the financial industry  4+ years of experience in commercial deposit   Thorough knowledge of commercial deposits, bank operations, products and services, business entity structure and documentation, and regulatory requirements  Capacity to manage and stay organized while working with high volume, time sensitive transactions  Ability to be flexible, implement continuous change and demonstrate a positive attitude  Excellent decision making and leadership skills  High level of commitment to accuracy and detail  Effective written and verbal communication skills 

WHAT WE BRING TO THE TABLE:  

Competitive compensation including base salary, bonus and/or incentive opportunities.   Comprehensive benefits package provides a wide range of health and well-being benefits, including medical, dental, vision, life and long-term disability insurance; and 401(k) and ESOP for retirement savings.   Generous paid time off programs such as flexible time off, company-paid holidays, parental and bereavement leave.    Learning and development resources for personal and professional career development, and advancement opportunities.   Access to financial experts for guidance, financial wellness tools, and discounts on Alerus products and services.    Support for the communities we live in through paid volunteer time and a company donation match opportunity.  

WORK ENVIRONMENT: Work is typically performed in an office setting. The employee is regularly required to sit for extended periods of time. The employee is occasionally required to move about the office utilizing proper ergonomic safeguards when doing so. Additionally, the employee must occasionally lift or move supplies and materials up to 20 pounds.  

BASE PAY RANGE:

$51,000-$68,000 per year

The above information in this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties, and qualifications required of employees assigned to this job.

Alerus is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.