**Position:** Customer Service Officer **Job Description:** Sales support to both the Inside Sales Team and customer engagements. Assist in maintaining performance expectations to further enhance Arrow's position within each customer and supplier. **What You’ll Be Doing** + Ensure product shipment inform, return to sales, and payment + Process internal system, acquaint with ERP and ORACLE system will be preferred + Maintain related reports which supplier + Implement other tasks assigned by supervisor and support other necessary projects **What We Are Looking For** + Bachelor’s degree in required + Fluent in English written + Proficient with Microsoft Outlook / Excel/PowerPoint + Knowledge of ERP system (SAP SD module preferred) + Good communication skill and strong sense of commitment + Data-sensitive and well-developed administrative skills + Customer-oriented and good teamwork **Location:** CN-Shenzhen, China (Upper Hills, Huang Gang Rd) **Time Type:** Full time **Job Category:** Business Support Arrow Electronics, Inc.'s policy is to provide equal employment opportunities to all qualified employees and applicants without regard to race, color, religion, age, sex, marital status, gender identity or expression, sexual orientation, national origin, disability, citizenship, veran status, genetic information, or any other characteristics protected by applicable state, federal or local laws. Our policy of equal employment opportunity and affirmative action applies to all employment decisions personnel policies and practices, or programs.