Customer Services Representative (CSR) F/H Company : Safran Electronics & Defense Job field : Customer services and support Location : Massy , Ile de France , France Contract type : Permanent Contract duration : Full-time Required degree : Bachelor's Degree Required experience : More than 3 years Professional status : Professional, Engineer & Manager Spoken language(s) : English Fluent \# 165880-153138 Apply with one click Any questions ? **Job Description** Au sein de la Direction Commerciale Support de la GBU Défense, vous serez, en tant que Customer Services Representative, notamment en charge des missions suivantes : - piloter les ventes rechanges et réparations ; - être l'interlocuteur-trice privilégié-e des Clients pour le suivi des affaires de flux ; - émettre les offres en s'assurant de la bonne tenue en qualité, coûts et délais ; - interagir avec les différents métiers pour piloter efficacement le flux (direction des opérations, programme, métiers techniques...) ; - travailler étroitement avec l'Administration de Ventes qui reste responsable de l'enregistrement des commandes et de la facturation. **Job Requirements** Formation supérieure Bac +5, vous avez une expérience d'au moins 3 ans. **Company Information** Safran is an international high-technology group, operating in the aviation (propulsion, equipment and interiors), defense and space markets. Its core purpose is to contribute to a safer, more sustainable world, where air transport is more environmentally friendly, comfortable and accessible. Safran has a global presence, with 100,000 employees and sales of 27.3 billion euros in 2024, and holds, alone or in partnership, world or regional leadership positions in its core markets. Safran is in the 2nd place in the aerospace and defense industry in TIME magazine's "World's best companies 2024" ranking. Safran Electronics & Defense offers its customers onboard intelligence solutions allowing them to understand the environment, reduce mental load and guarantee a trajectory, even in critical situations, in all environments: on land, at sea, in the sky or space. The company harnesses the expertise of its 13,000 employees towards these three functions: observe, decide and guide, for the civil and military markets. Because we are convinced that each talent counts, we value and encourage applications from people with disabilities for our job opportunities. **Locate your future workplace** 100 avenue de Paris91300 Massy Ile de France France Safran is an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status.