The Department of Mental Health (DMH) is seeking a detailed, highly analytical candidate for a full-time Data Coordinator position in Worcester. This person will promote effective resource management and the providing of quality service by collecting, analyzing and presenting relevant data and through development of outcome measures. The Data Coordinator is an integral part of the Quality Assurance team, and will be a Tableau Explorer for Central Massachusetts (MA), preparing and analyzing data in order to provide statistical and analytical reports, guidance for Leadership, and to assist with or coordinate other related quality and risk management projects as directed. *Please note:* This is a full-time, 40-hour position. The schedule is 8:30 a.m. - 5:00 p.m. Monday through Friday. The days off are Saturday and Sunday. *_Duties and Responsibilities (these duties are a general summary and not all inclusive):_* *Data analysis and reporting:* * Oversee and support specific data-related activities, inclusive of reporting, review, auditing, and analysis, related to services and supports provided by the DMH Central Ma Area; * Gather, maintain, update, and analyze data, as needed, upon request, and as scheduled; * Reinforce and execute tools for monitoring and enhancing regulatory compliance and adherence in collaboration with Central Mass Area managers; * Advance regular and ad hoc reports to promote efficient, effective, data informed decision making and contract monitoring for Central MA DMH staff; * Develop mechanisms to enhance data integrity and support development of such as needed; * Participate in statewide Tableau collaboratives to maximize use of this tool, sharing best practices and promoting inter-Area collaboration on report development. *Customer and technical support provided:* * Quality assurance support for DMH and provider staff regarding databases and reporting systems for DMH operated or purchased services in Central Massachusetts; * Support of Central MA DMH by overseeing, and supporting auditing activities; * Technical expertise, and operational and technical assurance to DMH and provider staff; * Assist in the development of monitoring and systems to ensure regulatory privacy and security compliance within federal, state law and DMH regulations; *Administration:* * Promote compliance with specific Area or statewide procedures through the development and use of automated tools and reports; * Support and ensure regulatory compliance with privacy, information security, and designated record set requirements, by supporting various local databases in order to respond to record requests; * Assist staff relative to Internal Controls, Human Rights, Incident Review, Risk Management Oversight, HIPAA Privacy and Security requirements, Contract Monitoring and Management, Information security requirements, and Area procedures; * Oversee structure, organization and access to Area shared folders; * Participate in various statewide and Area wide internal and external task forces, committee and groups as appropriate. _*Required Qualifications:*_ * Knowledge of, and proficiency in analytics and data visualization software, including Microsoft Access, Microsoft Excel, Tableau, and/or related or similar software packages. * Ability to analyze and determine the applicability of data, to draw conclusions, and make appropriate recommendations. * Comprehension and proficiency of report and query writing and methodology. * Capacity to conduct in depth analysis of work processes and procedures, to assess effectiveness and efficiency and develop recommendations for improvement. * Commitment to supporting the delivery of person-centered, trauma-informed practices that are evidence-based and effective in promoting recovery. * Experience in or proficiency with database maintenance. * Propensity to communicate clearly, both orally and in writing, with diverse constituencies at all levels of the organization. * Highly organized, detail oriented, and able to prioritize multiple tasks. * Ability to travel within Massachusetts occasionally. * Given the population served, bilingual or multilingual fluency is preferred. * Candidates must be able to read, write and otherwise communicate in English. Given the population served, bilingual or multilingual fluency is sought out. *_DMH Mission Statement:_* The Department of Mental Health assures and provides access to services and supports to meet the mental health needs of individuals of all ages, enabling them to live, work and participate in their communities. The Department establishes standards to ensure effective and culturally competent care to promote recovery. The Department sets policy, promotes self-determination, protects human rights and supports mental health training and research *_Pre-Hire Process:_* A criminal background check will be completed on the recommended candidate as required by the regulations set forth by the Executive Office of Health and Human Services prior to the candidate being hired. For more information, please visit http://www.mass.gov/hhs/cori Education, licensure and certifications will be verified in accordance with the Human Resources Division’s Hiring Guidelines, Education and license/certification information provided by the selected candidate(s) is subject to the Massachusetts Public Records Law and may be published on the Commonwealth’s website. *If you require assistance with the application/interview process and would like to request an ADA accommodation, please click on the link and complete the Reasonable Accommodation Online Request Form* *For questions regarding this requisition, please contact Human Resources at (800) 510-4122, Option 4.* *First consideration will be given to those applicants that apply within the first 14 days.* MINIMUM ENTRANCE REQUIREMENTS: Applicants must have (A) at least four (4) years of full-time, or equivalent part-time, administrative, professional or technical experience in work involving research, data analysis, compliance, records management or program administration (B) an equivalent combination of the required experience and the substitution below. Incumbents may be required to have a current and valid motor vehicle driver's license at a class level specific to assignment. Substitutions: I. A Bachelor's degree in a related filed may be substituted for a maximum of two (2) years of the required experience. II. A Master's degree or higher in a related filed may be substituted for a maximum of three (3) years of the required experience /Salary placement is determined by a combination of factors, including the candidate’s years of directly related experience and education, and alignment with our internal compensation structure as set forth by the Human Resources Division’s Hiring Guidelines. For all bargaining unit positions (non-management), compensation is subject to the salary provisions outlined in the applicable collective bargaining agreement and will apply to placement within the appropriate salary range./ _*Comprehensive Benefits*_ When you embark on a career with the Commonwealth, you are offered an outstanding suite of employee benefits that add to the overall value of your compensation package. We take pride in providing a work experience that supports you, your loved ones, and your future. Want the specifics? Explore our Employee Benefits and Rewards! *An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.* The Commonwealth is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by appropriate law. Research suggests that qualified women, Black, Indigenous, and Persons of Color (BIPOC) may self-select out of opportunities if they don't meet 100% of the job requirements. We encourage individuals who believe they have the skills necessary to thrive to apply for this role. **Job:** **Community and Social Services* **Organization:** **Department of Mental Health* **Title:** *Data Coordinator - Worcester* **Location:** *Massachusetts-Worcester - 361 Plantation St* **Requisition ID:** *250004EG*