Description We are looking for a skilled Desktop Support Analyst to join our team on a long-term contract basis in Los Angeles, California. This role involves providing technical support across various platforms and ensuring the smooth operation of desktop environments for end-users. Candidates must demonstrate expertise in troubleshooting and maintaining hardware, software, and network systems within a dynamic financial services setting. Responsibilities: • Provide technical support for desktop systems, ensuring quick resolution of hardware and software issues. • Perform installation, configuration, and maintenance of operating systems, applications, and hardware. • Troubleshoot and resolve issues related to Android devices, Apple devices, and other mobile platforms. • Manage and support network technologies, including Cisco and Citrix systems, to ensure optimal performance. • Utilize Active Directory to manage user accounts, permissions, and system configurations. • Maintain and troubleshoot Dell hardware and backup technologies to minimize downtime. • Ensure proper configuration management and documentation of all hardware and software assets. • Collaborate with IT teams to identify and implement process improvements for desktop support. • Provide end-user training and support to enhance productivity and technical proficiency. • Monitor system backups and recovery processes to safeguard critical data. Requirements • Proven experience in desktop support or a related IT role. • Expertise in managing and troubleshooting Android and Apple devices. • Strong knowledge of Cisco and Citrix technologies, with hands-on experience. • Familiarity with Dell hardware and backup technologies. • Proficiency in using Active Directory for system administration tasks. • Solid understanding of computer hardware, operating systems, and configuration management. • Strong problem-solving skills and ability to work effectively in a fast-paced environment. • Excellent communication skills to interact with end-users and technical teams. Technology Doesn't Change the World, People Do.® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. Robert Half will consider for employment qualified applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .