Job Summary

Reporting to the Assistant Manager – Information Technology, the successful co-op student will work with the Client Services team in providing support to S&C’s PC install-base of 2,700+ systems around the world. The technical knowledge desired includes PC hardware, PC operating systems, application software support and networking/telecommunications.

Work Term: Fall 2025 (Sept - Dec)

Work Arrangement: On-site, 5 Days per Week (Mon-Fri)


Responsibilities

Respond to and prioritize requests for technical support or assistanceIdentify and analyze support issues, determining cause, resolution and potential trendsProvide guidance and recommendations in the most effective use of technologyFacilitate relationships with external organizations regarding technical issues and software functionalityPrepare/maintain procedural, educational or related documentation/communicationsFollow established standard work and best practices; define new standard work as appropriateInstall or assist in the installation and maintenance of technical equipment and/or softwarePerform other similar and related duties as assigned

Qualifications

Successful completion of at least one year of post-secondary education towards a diploma or degree in or related to computer/information technologyAvailable and enrolled into a 4 month co-op terrm - Fall 2025 (Sept - Dec)Successful completion of at least one co-op work termExperience in a technical support role involving client technology including but not limited to:Excellent interpersonal, customer service, and communication skillsAbility to work independently with minimum supervisionA team player and a self-starter

In return you will have access to...  

Subsidized Public Transit Program  Discounted Food & BeverageSummer Hours

S&C Electric Canada Ltd. is an equal opportunity employer.

In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, S&C Electric Canada Ltd. will provide accommodations throughout the recruitment, selection and/or assessment process to applicants with disabilities. If selected to participate in the recruitment, selection and/or assessment process, please inform S&C Electric Canada Ltd.’s Human Resources staff of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.