Desktop Support Technician Asheville, North Carolina **Onsite** Contract $19.96/hr - $22/hr Our client is looking for a Desktop Support Technician for a 3-month contract in Asheville, NC 28803. Applicants must be currently authorized to work in the US on a full-time basis now and in the future. Our client is a multibillion-dollar company that provides end-to-end managed services, technology, and consulting to enable the digital workplace for small to enterprise businesses. Join their team to be part of delivering individualized experiences to a diverse range of clients in a collaborative and productive workplace environment. Contract Duration: 3 months Required Skills & Experience + 2 years’ experience supporting PC Hardware and software. + Solid experience and understanding of IT services and products - including software, hardware and network troubleshooting skills, PC imaging and deployment and IMAC experience + Ability to handle multiple projects. + Experience working in an enterprise environment. + Be physically able to lift up to 40lbs, bend, crawl, and lay in order to support customer computer systems. + Excellent customer service skills + A+ Certification is a plus What You Will Be Doing + Repair, test, image and clean PC’s, laptop, monitors, printers, and other related hardware. + Maintain, analyze, and troubleshoot, software and computer peripherals. + Ability to set up, configure, and add all hardware. + Experience with asset management. Install, move, add, and change. Large IMAC events expected for client printer migration and PC refreshes. + Assure that all tickets requiring follow up work and/or calls receive appropriate attention. + Comfortable with face-to-face interactions as will be required to provide technical support to end users in-person at the customer’s site. + Back up and burn end user data. + Assist in developing and documenting improvements to current processes. Assist other coworkers in resolution of end users’ technical issues across the program. + Assist Site Leader in the execution of established processes and escalations. + Be able to be on feet and physically walk potentially a good portion of the day while visiting customers work area. **You will receive the following benefits:** + Medical Insurance - Four medical plans to choose from for you and your family + Dental & Orthodontia Benefits + Vision Benefits + Health Savings Account (HSA) + Health and Dependent Care Flexible Spending Accounts + Voluntary Life Insurance, Long-Term & Short-Term Disability Insurance + Hospital Indemnity Insurance + 401(k) including match with pre and post-tax options + Paid Sick Time Leave + Legal and Identity Protection Plans + Pre-tax Commuter Benefit + 529 College Saver Plan Motion Recruitment Partners (MRP) is an Equal Opportunity Employer. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under MRP’s Employment Accommodation policy. Applicants need to make their needs known in advance. **Posted by:** Kenny Edgerton **Specialization:** + Technical Support