Job Title- Development Support Engineer Position type- Full Time Work Location- Bangalore Working style- Hybrid People Manager role: No Required education and certifications critical for the role- Any Graduate or Post-Graduate (full time) Required years of experience – Minimum 6years of experience Do you love solving technical problems and working with others? We are looking for a Development Support Engineer to work in our core Development team , supporting our users, maintaining and developing our technical platforms and contributing to the core product . This is an excellent opportunity for someone with strong technical, analytical and people skills to be at the heart of our application team, working with our developers and users , solving problems and delivering improvements into our product . Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. What the day will look like Your days will be varied and could include any or all of the following: + Environment Monitoring and Maintenance: + Monitor, maintain , and troubleshoot issues in development and test environments. + Collaborate with the DevOps team to ensure alignment with tools, processes, and infrastructure best practices. + Manage deployments, access control, and other environment-related tasks. + Issue Triage and Resolution: + Analyse and triage issues , resolving or reassigning as appropriate . + Debug and resolve complex technical issues, providing timely solutions to minimize downtime. + Internal Team Support: + Provide technical support and guidance to internal teams. + Assist with implementation projects, offering oversight and advice to ensure successful integration with our software. + Document and share best practices for using and troubleshooting the software. + Development Contribution: + Contribute to the development team with full-stack development tasks, including bug fixes, feature enhancements, and code reviews. + Write clean, maintainable, tested, and well-documented code as needed. + Process Improvement: + Identify and implement improvements to support processes, tools, and workflows. + Proactively suggest solutions to recurring issues and inefficiencies. How this opportunity is different This role is a fantastic opportunity to work on a modern web application in a role that offers significant exposure to the wider organisation and its users. This role bridges the gap between D evelopment, DevOps, and internal users , ensuring smooth operation of our development and test environments, effective issue triage , resolution , and technical guidance for our stakeholders . As part of the development team, you will be able to use your experience to imp rove the product, working with the wider team to deliver change. Given the breadth of the role (covering D evelopment, D ev O ps, S upport, O perations , Q uality A ssurance and B usiness A nalysis) , there will be lots of opportunities to grow your skillset and experience , working with experts from across the organisation and at different levels . We have a strong focus on continuous improvement, and your role will form a critical part of that process, giving you lots of opportunity to influence and deliver chang e . S kills and experience that will lead to success Essential Skills and Experience  + Excellent problem solving and critical thinking skills + Strong analytical and debugging skills, with the ability to diagnose and resolve complex technical issues. + Experience with DevOps tooling and practices, including CI/CD pipelines, and environment management. Tooling to include Azure DevOps, Octopus Deploy, PowerShell , Terraform + Full-stack development experience, including proficiency in MS SQL, C# .NET 6+, Angular 14+ with Typescript (or similar modern UI Framework) + Cloud and web application architecture , preferabl y in Azure + Strong track record in Testing, Continuous Integration & Delivery + Excellent communication and interpersonal skills, with the ability to work effectively across teams with both technical and non-technical stakeholders . + Experience with issue tracking systems (e.g., Jira) and version control systems (e.g., Git). + Strong organizational skills and the ability to prioritize tasks in a fast-paced environment. + Experience of working in a technical support function How we support our colleagues In addition to our comprehensive benefits package, w e encourage a diverse workforce . Plus , our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself . W e o ffer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working! Our continuous learning culture inspires and equips you to learn, share and grow , helping you achieve your fullest potential . As a result, at Aon, you are more connected, more relevant, and more valued. We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on ReasonableAdjustments@Aon.com Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace . #LINKEDINTAG 2559591 Job Title- Development Support Engineer Position type- Full Time Work Location- Bangalore Working style- Hybrid People Manager role: No Required education and certifications critical for the role- Any Graduate or Post-Graduate (full time) Required years of experience – Minimum 6years of experience Do you love solving technical problems and working with others? We are looking for a Development Support Engineer to work in our core Development team , supporting our users, maintaining and developing our technical platforms and contributing to the core product . This is an excellent opportunity for someone with strong technical, analytical and people skills to be at the heart of our application team, working with our developers and users , solving problems and delivering improvements into our product . Aon is in the business of better decisions At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed. What the day will look like Your days will be varied and could include any or all of the following: + Environment Monitoring and Maintenance: + Monitor, maintain , and troubleshoot issues in development and test environments. + Collaborate with the DevOps team to ensure alignment with tools, processes, and infrastructure best practices. + Manage deployments, access control, and other environment-related tasks. + Issue Triage and Resolution: + Analyse and triage issues , resolving or reassigning as appropriate . + Debug and resolve complex technical issues, providing timely solutions to minimize downtime. + Internal Team Support: + Provide technical support and guidance to internal teams. + Assist with implementation projects, offering oversight and advice to ensure successful integration with our software. + Document and share best practices for using and troubleshooting the software. + Development Contribution: + Contribute to the development team with full-stack development tasks, including bug fixes, feature enhancements, and code reviews. + Write clean, maintainable, tested, and well-documented code as needed. + Process Improvement: + Identify and implement improvements to support processes, tools, and workflows. + Proactively suggest solutions to recurring issues and inefficiencies. How this opportunity is different This role is a fantastic opportunity to work on a modern web application in a role that offers significant exposure to the wider organisation and its users. This role bridges the gap between D evelopment, DevOps, and internal users , ensuring smooth operation of our development and test environments, effective issue triage , resolution , and technical guidance for our stakeholders . As part of the development team, you will be able to use your experience to imp rove the product, working with the wider team to deliver change. Given the breadth of the role (covering D evelopment, D ev O ps, S upport, O perations , Q uality A ssurance and B usiness A nalysis) , there will be lots of opportunities to grow your skillset and experience , working with experts from across the organisation and at different levels . We have a strong focus on continuous improvement, and your role will form a critical part of that process, giving you lots of opportunity to influence and deliver chang e . S kills and experience that will lead to success Essential Skills and Experience  + Excellent problem solving and critical thinking skills + Strong analytical and debugging skills, with the ability to diagnose and resolve complex technical issues. + Experience with DevOps tooling and practices, including CI/CD pipelines, and environment management. Tooling to include Azure DevOps, Octopus Deploy, PowerShell , Terraform + Full-stack development experience, including proficiency in MS SQL, C# .NET 6+, Angular 14+ with Typescript (or similar modern UI Framework) + Cloud and web application architecture , preferabl y in Azure + Strong track record in Testing, Continuous Integration & Delivery + Excellent communication and interpersonal skills, with the ability to work effectively across teams with both technical and non-technical stakeholders . + Experience with issue tracking systems (e.g., Jira) and version control systems (e.g., Git). + Strong organizational skills and the ability to prioritize tasks in a fast-paced environment. + Experience of working in a technical support function How we support our colleagues In addition to our comprehensive benefits package, w e encourage a diverse workforce . Plus , our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself . W e o ffer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working! Our continuous learning culture inspires and equips you to learn, share and grow , helping you achieve your fullest potential . As a result, at Aon, you are more connected, more relevant, and more valued. We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on ReasonableAdjustments@Aon.com Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace . #LINKEDINTAG