Director of Internal Communications - Ascension Florida
Ascension Health
**Details**
+ **Department:** Internal Market Communications
+ **Schedule:** Full Time/8-Hour Day Shift, Monday-Friday
+ **Location:** On-Site with about 20%-30% travel - Must live in the Jacksonville or Pensacola, Florida (FL) area
**Benefits**
Paid time off (PTO)
Various health insurance options & wellness plans
Retirement benefits including employer match plans
Long-term & short-term disability
Employee assistance programs (EAP)
Parental leave & adoption assistance
Tuition reimbursement
Ways to give back to your community
_Benefit options and eligibility vary by position. Compensation varies based on factors including, but not limited to, experience, skills, education, performance and salary range at the time of the offer._
**Responsibilities**
As a passionate and accomplished communicator, you will be responsible for heading internal communications for Ascension Florida, developing and implementing internal communications strategies that strengthen Ascension’s culture, employee experience and operational priorities.
In support of leader goals and priorities, you will help build a culture of trust across our market through engaging, transparent and action-oriented internal messaging. You will partner with our external communications team and marketing leads to deliver compelling internal communications that help drive understanding and growth for our Ministry in support of those we serve.
You are both a strategist and a doer, an inspiring writer and communicator, one who is comfortable working across a matrixed organization to deliver measurable results and tell the story of our health system.
**Responsibilities:**
+ Develop and drive execution of a cohesive internal communications strategy and plan that improves associate experience, in coordination with national and market communication teams
+ Leverage the toolkits, messaging documents, creative content, channel management and strategic planning support of our national communications teams and customize them as appropriate
+ Provide internal communications counsel and support to market executives and other partner teams to increase associate engagement and retention
+ Develop internal communications content, campaigns and events that support our local operational objectives and our internal brand
+ Partner with local market Strategy, HR, Mission, Legal, marketing, external communications and other leadership team leaders as a thought partner and advisor for communications aimed at enhancing local community relationships
+ Support senior leadership team with internal communications that drive awareness of and engagement with growth opportunities and business priorities.
+ Create strong relationships with hospital leaders and teams to create inspiring stories showcasing our Mission at work
+ Combine strategic thinking and big-picture perspective with attention to detail, clarity and focus
+ Ensure that communications reflect the Mission, Vision and Values of Ascension as a healing ministry of the Catholic Church
+ Maintain flexible availability and responsiveness both during and outside of normal work hours as necessary.
**Complexity of Work:**
+ Requires excellent writing and project management skills, as well as critical thinking, strategic counseling and decisive judgment. Ideally the candidate will also have a knowledge of the evolving healthcare market, Ascension’s history and current initiatives, and communications practices and standards. Must be able to work in a fast-paced environment.
**Requirements**
Education:
+ High School diploma equivalency with 5 years of applicable cumulative job specific experience required, with 2 of those years being in leadership/management OR Associate's degree/Bachelor's degree with 3 years of applicable cumulative job specific experience required, with 2 of those years being in leadership/management.
**Additional Preferences**
**Education:**
+ Bachelor's degree in communications or related field; Master's degree preferred
**Work Experience:**
+ Ten plus years in an internal communications leadership role, ideally working in a healthcare provider system
+ Proven experience developing executive communications, providing strategic counsel and developing and implementing strategic communications plans across multiple channels
+ Adept at developing clear KPIs and reporting out to multiple teams, including senior executives
+ Proven ability to successfully manage a team of communications professionals working towards defined goals and objectives
+ Adept at the rapid development of content in support of local business, market and organizational communications needs
+ Familiarity with local issues management
**Why Join Our Team**
Ascension associates are key to our commitment of transforming healthcare and providing care to all, especially those most in need. Join us and help us drive impact through reimagining how we can deliver a people-centered healthcare experience and creating the solutions to do it. Explore career opportunities across our ministry locations and within our corporate headquarters.
Ascension is a leading non-profit, faith-based national health system made up of over 134,000 associates and 2,600 sites of care, including more than 140 hospitals and 40 senior living communities in 19 states.
Our Mission, Vision and Values encompass everything we do at Ascension. Every associate is empowered to give back, volunteer and make a positive impact in their community. Ascension careers are more than jobs; they are opportunities to enhance your life and the lives of the people around you.
**Equal Employment Opportunity Employer**
Ascension will provide equal employment opportunities (EEO) to all associates and applicants for employment regardless of race, color, religion, national origin, citizenship, gender, sexual orientation, gender identification or expression, age, disability, marital status, amnesty, genetic information, carrier status or any other legally protected status or status as a covered veteran in accordance with applicable federal, state and local laws.
For further information, view the EEO Know Your Rights (English) (https://www.eeoc.gov/sites/default/files/2022-10/22-088\_EEOC\_KnowYourRights\_10\_20.pdf) poster or EEO Know Your Rights (Spanish) (https://www.eeoc.gov/sites/default/files/2022-10/22-088\_EEOC\_KnowYourRightsSp\_10\_20.pdf) poster.
As a military friendly organization, Ascension promotes career flexibility and offers many benefits to help support the well-being of our military families, spouses, veterans and reservists. Our associates are empowered to apply their military experience and unique perspective to their civilian career with Ascension.
Pay Non-Discrimination Notice (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp\_%20English\_formattedESQA508c.pdf)
Please note that Ascension will make an offer of employment only to individuals who have applied for a position using our official application. Be on alert for possible fraudulent offers of employment. Ascension will not solicit money or banking information from applicants.
**E-Verify Statement**
This employer participates in the Electronic Employment Verification Program. Please click the E-Verify link below for more information.
E-Verify (https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify\_Participation\_Poster\_ES.pdf)
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