Description We are looking for a highly organized and adaptable Dispatcher to join our team on a contract basis in Portage, Michigan. In this role, you will play a key part in managing transportation schedules for healthcare participants, ensuring smooth and efficient operations. This position requires strong communication skills, scheduling experience, and the ability to thrive in a dynamic environment. Responsibilities: • Coordinate and manage transportation schedules for healthcare participants, ensuring timely and efficient service. • Communicate effectively with team members and participants to address scheduling needs and resolve issues. • Utilize scheduling software and tools, including Microsoft Office Suite and SharePoint, to maintain accurate records. • Assist with onboarding and orientation processes for new team members, ensuring they are prepared to meet operational standards. • Monitor daily operations to ensure adherence to schedules and handle any necessary adjustments. • Collaborate with the Scheduling Coordinator to optimize workflows and improve efficiency. • Provide excellent customer service, answering inbound calls and addressing participant concerns with attention to detail. • Maintain compliance with all background checks, drug screenings, and vaccination requirements. • Support the transition to new systems and tools as needed to enhance scheduling processes. • Participate in team meetings, offering input and feedback to improve overall operations. Requirements • Minimum of 1 year of experience in scheduling or a related field. • Strong organizational skills with the ability to adapt to changing priorities. • Excellent verbal and written communication skills, with confidence in speaking during meetings. • Proficiency in Microsoft Office Suite, including Outlook and basic Excel. • Familiarity with scheduling software and CRM systems is preferred. • Ability to work independently and collaborate effectively with team members. • All candidates are required to complete necessary screenings and maintain up-to-date immunizations, including COVID-19 vaccination. • Healthcare or transportation experience is a plus. TalentMatch® Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .