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How to Apply

A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

Job Summary

The University of Michigan Law School is looking for a dedicated Computer Specialist to join our Law IT team. You will install, configure, and maintain workstations and software, including customization, security, integration, and troubleshooting. Your role will include monitoring, tuning, and ensuring the integrity and recoverability of workstation/server data. Additionally, you will provide basic networking support to ensure seamless connectivity and communication across the department's systems.
You will report to the IT Operations Manager 100% onsite at the UM Ann Arbor Central Campus.
 

Who We Are

Founded in 1859, Michigan Law School is one of the world's leading institutions of legal education and enjoys a reputation for academic excellence. Michigan is consistently ranked among the top law schools in the nation, and enjoys international renown for its intellectual rigor, stunning physical surroundings, preeminent faculty scholarship, and a community noted for collegiality and warmth. Michigan Law has an exceptional and cooperative community of talented and interesting students, with 1000 in the JD and 40 in the LLM program.  Our graduates serve with distinction in the private, public, non-profit, and academic sectors, in large numbers in every major market in the nation, as well as internationally. The University of Michigan is located in Ann Arbor, Michigan, which is considered among the best places in the United States to live and work. 

Responsibilities*Support Law student technology by managing policies, security, and providing technical assistance for legal clinic and journal work, providing level-1 computer support, and assisting with exam software and processes.Manage inventory and hardware rotation/updating.In collaboration with other information technology staff, maintain devices and software, including customization, security, integration, and troubleshooting.Investigate, diagnose and resolve hardware, software, security, and network problems.Update, prioritize, and resolve faculty and staff support tickets for a variety of devices and configurations.Support onboarding for new faculty and staffAssist Law IT team using scripts and other management tools to automate software installation, security patches, and managing updates to hundreds of computers on and off siteCollaborate with the LawAV team to provide classroom support during high-demand periodsOther duties as assignedRequired Qualifications*Bachelor's degree in computer-related field and/or equivalent combination of education, certification and experience.One or more years of experience supporting and administering Microsoft Windows and macOS operating systemsOne or more years of experience providing technical computer supportSome experience creating and supporting operating system load sets for Windows and macOS. Have basic networking skills to support IT infrastructure, troubleshoot connectivity issues, monitor security and activate portsMove devices weighing up to 50 pounds throughout the Law School to offices and classrooms.Looking for candidates with excellent communication and customer service skills to engage with clients, address their needs, and enhance overall customer satisfactionModes of Work

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.

Application Deadline

Job openings are posted for a minimum of seven calendar days.  The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO Statement

The University of Michigan is an equal employment opportunity employer.