Description Citizens is seeking an experienced risk professional to join the Enterprise Risk Management (ERM) Team to help drive Strategic Risk Management and Oversight, and ERM enhancements. The ERM Director is an important role responsible for leading the development, implementation, and continuous improvement of assigned ERM and Strategic risk programs. This role ensures the in- scope programs are designed and implemented in alignment with applicable regulations, industry best practice, and strategic imperatives of the organization. This role reports directly to the Head of Enterprise Risk Management. Primary responsibilities include: + Lead and develop a team of risk professionals responsible for supporting ERM and Strategic risk programs. + Develop and execute strategies for program management and stakeholder engagement to ensure successful implementation of program enhancements. + Drive identification, monitoring and management of top and emerging enterprise risks. + Lead strategic direction of an integrated GRC solution through collaborative engagement with business and technology partner. + Research and analyze risk trends and industry benchmarking to drive continued improvement and evolution of ERM capabilities. + Build and maintain relationships with key stakeholders across the lines of defense to drive adoption and enhancements of the assigned programs. + Oversee adherence to the managed policies and programs. Qualifications: + 10+ years of relevant experience in Risk Management, Audit within the banking or financial services industries. + Demonstrated experience in program management and stakeholder management. + Enterprise Risk Management and Strategic Risk Management knowledge. + Strong analytical skills and an innovative approach to problem solving. + Ability to collaborate effectively, build relationships, facilitate discussions, and diplomatically build consensus across diverse audiences/viewpoints. + Excellent communication skills. + Familiarity with Archer, GRC tools is preferred. + Familiarity with Generative AI risk framework is preferred. Education: + Bachelor’s Degree and Equivalent Work Experience required; advanced degree preferred. Hours & Work Schedule: Hybrid/3 days in the office, 2 remote + Hours per Week: 40 + Work Schedule: Monday-Friday Some job boards have started using jobseeker-reported data to estimate salary ranges for roles. If you apply and qualify for this role, a recruiter will discuss accurate pay guidance. Equal Employment Opportunity Citizens, its parent, subsidiaries, and related companies (Citizens) provide equal employment and advancement opportunities to all colleagues and applicants for employment without regard to age, ancestry, color, citizenship, physical or mental disability, perceived disability or history or record of a disability, ethnicity, gender, gender identity or expression, genetic information, genetic characteristic, marital or domestic partner status, victim of domestic violence, family status/parenthood, medical condition, military or veteran status, national origin, pregnancy/childbirth/lactation, colleague’s or a dependent’s reproductive health decision making, race, religion, sex, sexual orientation, or any other category protected by federal, state and/or local laws. At Citizens, we are committed to fostering an inclusive culture that enables all colleagues to bring their best selves to work every day and everyone is expected to be treated with respect and professionalism. Employment decisions are based solely on merit, qualifications, performance and capability. Why Work for Us At Citizens, you'll find a customer-centric culture built around helping our customers and giving back to our local communities. When you join our team, you are part of a supportive and collaborative workforce, with access to training and tools to accelerate your potential and maximize your career growth Background Check Any offer of employment is conditioned upon the candidate successfully passing a background check, which may include initial credit, motor vehicle record, public record, prior employment verification, and criminal background checks. Results of the background check are individually reviewed based upon legal requirements imposed by our regulators and with consideration of the nature and gravity of the background history and the job offered. Any offer of employment will include further information. 05/21/2025