Greetings! Our client Navy Federal Credit Union is the world's largest credit union with over 10 million members, over $149 billion in assets, and over 23,000 employees. Our client is seeking an ETS-IT Operator-15417-Onsite in Winchester, VA. You seem to have a rock-solid profile and your overall background seems to be a great match for the position. Please review the below information for clarity on the position description. Description: + 100% on site (Winchester) + Tier 1 or Tier 2 diagnostics and troubleshooting experience with hardware and software + Familiarity with PC, Laptop, and Thin Client devices + Experience in document operating procedures and adept ticket notation ability + Experience with ServiceNow or equivalent ticketing system + Experience with Asset Management & Inventory Control – Scanning, updating, tracking, collection, and overall management of NF assets to ensure accuracy and availability of equipment. + Perform employee moves to include equipment tear-downs, installs, and cable management. + Ability to work independently and in a large group setting + Effective organizational, planning, and time management A General Coordinator Operator ensures smooth operations across the IT department. They handle coordination tasks between different teams, manage schedules, and track project progress. + Excellent organizational and multitasking skills + Strong communication and coordination skills + Familiarity with project management tools