Who We Are
BCG pioneered strategy consulting more than 50 years ago, and we continue to innovate and redefine the industry. We offer multiple career paths for the world's best talent to have a real impact on business and society. As part of our team, you will benefit from the breadth and diversity of what we are doing today and where we are headed next. We count on your authenticity, exceptional work, and strong integrity. In return we are committed to supporting you in discovering the most fulfilling career journey possible-and unlocking your potential to advance the world. Our team called Global Services (GS) provides corporate support to business areas such as Finance, Legal, HR, Marketing and IT. This diverse team of experts, operators and specialists represent all levels from Partner to entry level staff, operating across the globe in multiple countries. Global Services is in short, the backbone of BCG.
What You'll Do
We are looking for an Executive Assistant (“EA”) to support senior stakeholders, who could be either internally or client focused, from within our Global Services hub in Delhi. At BCG, EAs are an essential part of the team and are expected to grow throughout their careers, building and improving their skills to match the evolving needs of BCG. Taking full responsibility for maintaining stakeholders’ demanding schedules our EAs are expected to act with initiative and pro-activeness and handle confidential information with utmost discretion. The goal is to leverage the stakeholders’ time and to enable him/her for other value-added functional activities. This position is also expected to work as a team with other EAs and Admin Assistants within the Global team. We expect the responsibilities of this role to be relatively fluid to meet the needs of our growing and changing team and customer base. The types of responsibilities involved in this role may include:
•Calendar Management: We expect the EA to actively manage the calendar matters for their assigned stakeholders with an overall understanding of business priorities to offer alternatives, trade-offs and consideration of the most efficient use of the stakeholders’ time.
•Scheduling Meetings: With minimum instruction, proactively follows up on emails when copied, and determine the most appropriate next steps related to scheduling more complex meetings, either in person or via VC solutions, that require participation from multiple stakeholders who often sit in multiple geographic locations.
•Travel Management: The EA will organize travel arrangements for all trips; anticipating and coordinating point-to-point travel and logistics needs, including but not limited to directions, commuting time and ground transportation, passport and visa processing
•Other ad-hoc activities: As time permits after handling core activities (calendar management, scheduling, travel and expenses) assist with basic document formatting (MS Word, Excel, PowerPoint) and meeting planning.
•Supporting the Admin team in Delhi as we continue to grow acting as a coach and trainer to newer team members and being proactive in identifying opportunities for improvement and innovation
What You'll Bring
•12 months and above as Sr. AA
•Year End Rating 2023: \"Exceeds Expectations\" or \"Outstanding\"
•Minimum 12 months with your current stakeholders. If you have a couple who have been less than 12 months with you, we can consider your candidature
Key Competencies
• Strong interpersonal skills and able to work effectively at all levels
• Excellent organizational skills, ability to set priorities. Able to work with attention to detail and
• tenacity
• Convey a strong positive personal and professional image with excellent standards of professional
• behavior and ethics
• Team player, highly motivated, energetic, resourceful and friendly
• Service-oriented, flexible and able to work under pressure.
• Demonstrates accountability and ownership
• Reliable, timely and flexible
• Demonstrates proactivity by anticipates the needs of others and being able to “add value”
• Demonstrates concise and effective communication skills
• Effective in time management
Additional info
You're good at
Success in this role requires an ability to manage day-to-day operations at a high level of accuracy and timeliness, combined with an ability to step back to identify what we might do to perform (as individuals and a team) even better. Key qualities include
•Curiosity – a growth mindset, interest in understanding the big picture; always looking for ways to take our customer and client service to the next level
•Insight – a thoughtful approach to problem solving and analysis, an ability to look beyond the obvious, anticipate what your team/audience needs, and to sense-check your work; willing to take ownership and risks to get to a great answer
•Teaming – an ability to build and foster relationships across different parts of an organization, a brand that compels people to engage; proactively seeks opportunities to help others, will go above and beyond in order
to get the job done
•Execution – demonstrated excellence in administrative support (calendaring, travel, expenses) in a complex customer setting; organized and sweats the small stuff; an ability to toggle quickly between tasks/priorities while maintaining high levels of accuracy and timeliness
•Organized – excellent at time and project management, has clear systems and composure to deal with multiple tasks at once and ensures everything gets done in a timely manner
•Flexible – must be able to perform successfully in a fast-paced environment; doesn't get frustrated by priorities changing; open to feedback
Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.\n
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