**Job Type:** Regular **Time Type:** Full time **Work Shift:** Day (United States of America) **FLSA Status:** Non-Exempt **When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.** **Job Description:** Family Partner staff work collaboratively with Clinicians to respond to clients seeking behavioral health crisis services. The family partner provides on-going support to families/caregivers by assisting with navigation of the behavioral health system in person or via telehealth in the community, YMCI community-based location, and designated hospitals. The Family Partner can support brief interventions that address behavior and safety. **Responsibilities:** + Support Families throughout the crisis evaluation and referral process, for the purpose of identifying, assessing, treating and stabilizing the situation. Work with family towards meeting goal(s) established in the discharge plan. + Support the parent/caregiver’s capacity to ameliorate or resolve the youth’s emotional or behavioral needs and strengthen their capacity to parent. + Work one-on-one and maintain regular frequent contact with the parent(s)/caregiver(s) in order to provide education and support throughout the stabilization and referral process. May assist the parent(s)/ caregiver(s) in articulating the youth’s strengths, needs, and goals to external providers to enhance service delivery. + Educate parents/caregivers about how to effectively navigate the child-serving systems for themselves and about the existence of informal/community resources available to them; and facilitate the parent’s/caregiver’s access to these resources. + Coordinate and communicate with members of the CBHI programs to serve as liaison between YMCI and CBHI in order to support the Discharge Plan. + Complete timely and accurate documentation to reflect services provided. Provides follow-up and support to families for up to 7 days as assigned. + Help families identify and secure resources in the community. **Qualifications:** + Basic computer skills required. Knowledge of Excel, Intermediate Word, and of electronic medical records desired. + Lived experienced as a parent or caregiver of a child with special needs who has experience navigating behavioral health and family serving systems. + High school diploma or GED and a minimum of two years of experience working with children/adolescents/transition age youth; and experience in navigating any of the child and family serving systems and teaching family members who are involved with the child and family serving systems. + Valid driver's license, good driving record, and reliable vehicle with an ability to meet persons served in a variety of community settings **As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) and COVID-19 as a condition of employment. Learn more (https://www.bilh.org/newsroom/bilh-to-require-covid-19-influenza-vaccines-for-all-clinicians-staff-by-oct-31) about this requirement.** **More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.** **Equal Opportunity** **Employer/Veterans/Disabled**