We understand that the world we want tomorrow starts with how we do business today, and that’s why we’re inspired to make A Better World for Pets. Antech is comprised of a diverse team of individuals who are committed to each other’s growth and development. Our culture is centered on our guiding philosophy, The Five Principles: Quality, Responsibility, Mutuality, Efficiency and Freedom. Today Antech is driving the future of pet health as part of Mars Science & Diagnostics, a family-owned company focused on veterinary care.

Current Associates will need to apply through the internal career site. Please log into Workday and click on Menu or View All Apps, select the Jobs Hub app, then click the magnifying glass to Browse Jobs.

Work Type: Field Based

Must be located in Denver, CO, or Kansas City, MO, or St. Louis MO

The Target Pay Range for this position is $71,000 - $85,000 annually. At Antech, pay decisions are determined using factors such as relevant job-related skills, experience, education, training and budget.

Job Purpose/Overview

The role of the Field Support Education Specialist, Ultrasound is to enhance the customer education experience by providing a high level of customer service and educational opportunities including but not limited to: post sale remote installation and education through applications training and veterinary scanning techniques; trouble shoot ultrasound technical support issues that escalate beyond Sound’s tech support; Serve as a lab instructor at Sound’s Academy of Veterinary Imaging to supplement and enhance the didactic portion of introductory education courses through hands on training; provide onsite education and installation as needed.  This team of ultrasound educators provide an essential and comprehensive ultrasound education to Veterinarians, Veterinary Technicians and Sonographers who in turn implement learned techniques within their own practices.

Essential Duties and Responsibilities

Schedule and execute remote ultrasound training process with the customer.

Improve the remote apps training process to meet specific customer needs.

Deliver comprehensive remote applications training for entry level Ultrasound products offered by Sound.

Drive communication with Account Manager and DR Field Applications Specialist pre and post training.

Connect ultrasound equipment to customers PACS, PMS and Telemedicine services.

Customize entry level Ultrasound products to suit customer needs (presets, annotations, measurements).

Instruct on basic ultrasound physics and scanning techniques (probe handling, scanning planes, image orientation).

Instruct on veterinary imaging techniques for completing an abdominal ultrasound exam.

Discuss uses for ultrasound in patient evaluation and treatment plan.

Instruct on basic measurements necessary for obtaining diagnostic information.

Provide applications (knobology) training for entry level Ultrasound products offered by Sound.

Optimize entry level Ultrasound products to suit student needs in lab environment.

Ongoing educational feedback, as needed on advanced system uses.

Provide onsite education and installation as needed.

Manage required reports, expenses, travel arrangements, and clerical reporting of tasks.

Perform other duties as assigned.

Education and Experience

RDMS/RVT/RCMS, LVT, and/or DVM licensure strongly encouragedBS/BA degree in related field or equivalent experienceAbdominal and Cardiac veterinary sonographerComprehensive knowledge of entry level Sound Imaging Ultrasound systemsAbility to provide clear instructions in an educational format; written and didactic.Must possess good interpersonal skills with a customer service-oriented attitudeIntermediate computer skills required, including but not limited to:Knowledge of basic computer networks and components requiredKnowledge of all Microsoft office applications requiredKnowledge of Medical image/video formats and storage methodsKnowledge of video conferencing applications

Knowledge, Skills and Abilities

Must have strong planning & organizational skills with good attention to detailAbility to handle many tasks at once including heavy phone and email volumeKnowledge of veterinary anatomy and ultrasound uses in patient treatment and evaluation Knowledge of ultrasound physics and ability to explainAbility to follow through and resolve issuesAbility to work independently with minimal supervisionPrevious veterinary medicine background preferredPrior customer service, ultrasound applications, teaching/education experiences a plus

Travel

Will there be notable travel in this position? Yes, Percent of time: 15%

Working Conditions

The associate is regularly required to apply manual dexterity, including hand/wrist flexibility, for computer keyboarding.  The associate frequently is required to sit for extended periods of time, stand, walk, and reach with hands and arms.  The associate is frequently required to hear and speak in order to use the telephone, make presentations and communicate with people in an office environment.  The associate is occasionally required to sit and stoop, bend, kneel, or crouch.  The associate must occasionally lift and/or move up to 15 pounds.

About Antech

Antech is a leader in veterinary diagnostics, driven by our passion for innovation that delivers better animal health outcomes. Our products and services span 90+ reference laboratories around the globe; in-house diagnostic laboratory instruments and consumables, including rapid assay diagnostic products and digital cytology services; local and cloud-based data services; practice information management software and related software and support; veterinary imaging and technology; veterinary professional education and training; and board-certified specialist support services.

Antech offers an industry competitive benefits package and continues to invest in and evolve benefits programs that meet the health, wellness and financial needs of our associates.

All Full-time associates are eligible for the following benefits and more:

Paid Time Off & Holidays

Medical, Dental, Vision (Multiple Plans Available)

Basic Life (Company Paid) & Supplemental Life

Short and Long Term Disability (Company Paid)

Flexible Spending Accounts/Health Savings Accounts

Paid Parental Leave

401(k) with company match

Tuition/Continuing Education Reimbursement

Life Assistance Program

Pet Care Discounts

We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement, please see our Career page at Antech Careers.

Note to Search Firms/Agencies

Antech Diagnostics, Inc. and its subsidiaries and affiliates (Antech) do not compensate search firms for unsolicited assistance unless they have a written search agreement with Antech and the requisition is position-specific. Any resumes, curriculum vitae, and other unsolicited assistance from search firms that do not have a written search agreement or position-specific requisition submitted to any Associate of Antech will be deemed the sole property of Antech and no fee will be paid in the event the candidate is hired by Antech.