Our associates celebrate lives. We celebrate our associates. Consider the possibilities of joining a Great Place to Work! Provides administrative and clerical support to a funeral home, cemetery, crematory, or a combination of these facilities. Duties include greeting the public and providing general information on services offered politely to meet and exceed customer expectations. **JOB RESPONSIBILITIES** + Prepares death certificates, prayer cards, and related documents + Completes required permits and or certificates + Prepares and processes Veterans’ Paperwork + Prepares marker monument placement paperwork + Ensures required documentation to support requested products and services is accurate and complies with state/federal regulations and company rules + Prepares and distributes daily schedules, reports, and documents + Receives and processes payments and contracts + Coordinates the ordering of memorials and related products and the control of storage inventory for vaults and markers + Orders office supplies + Oversees the processing of installation orders to grounds and maintenance departments + Processes accounts payable transactions + Assists with the preparation of obituaries + Assists Location Management, Sales, Family Service Counselors, and payroll as needed + Acts as backup to Receptionist + Greets family members and friends + Communicates client family’s needs promptly and accurately to the appropriate staff member + Conveys a sense of concern and empathy with client family members at all times + Responds to customer inquiries via telephone, internet, and in person + Maintains professional and cooperative relationships with the county clerk, the medical examiner, and physicians **MINIMUM** **REQUIREMENTS** **Education** + High School or equivalent **Experience** + 1 - 2 years of experience in an office clerical or customer service capacity required + Experience working in a customer-focused and fast-paced professional environment is required **Knowledge, Skills & Abilities** + Working knowledge of office equipment, including computers, calculators, copiers, printers, and fax machines, at a level consistent with experience + MS Office Suite experience preferred + Basic mathematics skills required + Good verbal and written communication skills + Strong organizational skills and detail-oriented + High level of compassion and integrity + Ability to maintain confidentiality Postal Code: 00680 Category (Portal Searching): Operations Job Location: US-PR - Mayaguez Job Profile ID: P00216 Time Type: Full time Location Name: Cementerio Privado De Mayaguez