Senior Associate

The Role

 Client Relationship Management:

Understand the clients’ business and risk management needs and look for solutions to deliver those needs through the provision of ongoing service Proactively maintain strong relationships with internal and external clients Collaborate with colleagues to develop account service strategies for individual clients in line with BU process Draw on expertise of specialist technical teams within the BU and across the Group for clients as required Support senior colleagues to determine appropriate solutions, structure, price and placement strategies that meet the clients’ needs and deliver profitable business for a range of clients Lead and support on individual client programs where appropriate Grow existing portfolio by identifying new, and/or existing opportunities Gather information to understand a client# or prospect’s business, situations, opportunities, problems and key issues Manage relationships and negotiate placement with the insurance market Prepare client and prospect presentations considering the impact of client profitability

Broking:

Responsible for supporting the drive of the sales process and business area practice activity in relation to winning, retaining, and developing profitable new clients with a focus on Private Equity Portfolio Entity  Collaborate with colleagues to determine appropriate solutions and structuring and pricing the deal Identify appropriate markets and determine placing strategy Create and grow relationships with underwriters in London and international markets Ensure ongoing compliance with Willis Towers Watson guidelines and procedures.

Placement Management:

Work with senior colleagues to develop service plans that define the engagement and timing of engagement with the client Understand, apply and where necessary explain the BU policies and procedures, and manage compliant processing of contracts as per FCA and contract certainty requirements Deliver high levels of the end-to-end ongoing client service, adhering to standardised policies, procedures, and service standards Support the BU in accurate budgeting, forecasting, and tracking of revenue Communicate effectively with clients, associates, markets and others where appropriate to maximise service delivery levels Manage KPIs/SLAs to ensure targets are met

Other:

Share knowledge with colleagues to help drive a culture of collaboration and development Contribute towards an environment that promotes respect for the individual employee by adhering to the policies and guidelines of the company Support management and Willis Towers Watson in the management of risks applicable to BU Any other duties commensurate with position or level of responsibility

 

The Requirements

 Knowledge of Directors & Officers insurance essential

Preferably ACII qualified, working towards or interest in completing the ACII qualificationAbility to adapt personal style to work effectively with a wide range of clients, colleagues and underwriters and must be able to forge links between broking and client servicing teamsGood communication, negotiation and interpersonal skills as well as the ability to be flexible and innovativeProven track record of high levels of client servicePractical knowledge of supporting account development and the appropriate tools to achieve this aimExperience in pricing and designing conceptual programmes in conjunction with client teamsExperience of working with and adhering to processes and systems to support client service deliveryComfortable explaining complex concepts and making recommendations to clients/client servicing teamsExcellent presentation abilitiesAbility to assimilate and apply large volumes of information rapidlyAbility to work both independently and as part of a wider teamAble to prioritise, manage deadlines and work under pressureProficient computer skills relevant to Microsoft Office, Outlook, and web-based applicationsMust be prepared to work with integrity and openness, complying at all times with FCA requirements. Ability to represent FINEX and Willis Towers Watson with integrity and credibility

The Company 

Willis Towers Watson is a leading global advisory, broking and solutions company that helps clients around the world turn risk into a path for growth. With roots dating to 1828, Willis Towers Watson has 40,000 employees serving more than 140 countries. We design and deliver solutions that manage risk, optimize benefits, cultivate talent, and expand the power of capital to protect and strengthen institutions and individuals. Our unique perspective allows us to see the critical intersections between talent, assets and ideas – the dynamic formula that drives business performance. Together, we unlock potential. Learn more at willistowerswatson.com.

Willis Towers Watson is an equal opportunity employer

Willis Towers Watson believes that effectively managing a diverse workforce is vital to our business strategy. We have an obligation to our organization, ourselves and our clients to hire and develop the best people we can find. We will continually review our policies and practices to ensure that all areas of the employment process (including recruiting, hiring, work assignments, compensation, benefits, promotions, transfers, company-sponsored development programs and overall workplace experience) are free from discriminatory practices. We are committed to equal employment opportunities at Willis Towers Watson.

Unsolicited Contact:  Any unsolicited resumes/candidate profiles submitted through our web site or to personal e-mail accounts of employees of Willis Towers Watson are considered property of Willis Towers Watson and are not subject to payment of agency fees. In order to be an authorized Recruitment Agency/Search Firm for Willis Towers Watson, any such agency must have an existing formal written agreement signed by an authorized Willis Towers Watson recruiter and an active working relationship with the organization. Resumes must be submitted according to our candidate submission process, which includes being actively engaged on the particular search. Likewise, for our authorized Recruitment Agencies/Search Firms, if the candidate submission process is not followed, no agency fees will be paid by Willis Towers Watson. Willis Towers Watson is an equal opportunity employer.