Food & Beverage Manager | Five Flag Civic Center **Grand River Center** 1 Positions ID: 68538 Posted On 05/29/2025 **Job Overview** The **Food & Beverage Manager** is responsible for overseeing the executionservice of all catered & concessions events with a primary focus on the Five Flags Civic Center. This role will also include duties/projects as assigned at the Grand River Center. The Food & Beverage is responsible for assisting the Director of Food & Beverage with the efficient, professional, and profitable operation. The Food & Beverage Manager must be personable and able to work in an ever- changing fast-paced environment.  The Food & Beverage Manager will be responsible for training and developing all service staff. The Food & Beverage Manager is responsible for ensuring quality food and beverage is served to the guests of the Grand River Center & Five Flags Civic Center. The Food & Beverage Manager is responsible for assisting in the training of all catering, concession and support staff. The Food & Beverage Manager must maintain excellent attendance and be available to work a variable event-driven schedule including evenings and weekends. Open availability, professional presentation, outstanding interpersonal skills and self-direction required. **Responsibilities** + In collaboration with the Director of Food & Beverage, Management of Catering and Concessions Food and Beverage operations including: interviewing, hiring, scheduling, ordering, inventory, labor costs and equipment maintenance. + Ensure legal, efficient, professional and profitable operation of the venue. + Generate and review financial reports, including budgets, projections, forecasting, revenue analysis, disbursements, capital investments, labor and product costs, wage and salary control, P&L financial statements. + Conflict resolution; last-resort mediation; arbitration and labor negotiations, when applicable. + Responsible for overseeing the serving of meals to guests or directing guests to the buffet line. + Responsible for overseeing serving beverages to guests including alcoholic beverages.  Must check guest’s ID to verify minimum age requirement for the purchase of alcoholic beverages. + Responsible for observing guests to respond to any additional requests and determine when the meal has been completed. + Responsible for executing all directives stated in all Banquet Event Orders. + Responsible for completion and updating of administrative paperwork associated with events, i.e. diagrams, timelines and side-work assignments. + Responsible for ensuring tableware and linens replaced as necessary. + Be able to identify ingredients or explains how various items on the menu are prepared. + Assists in setting up banquet functions including linens, dishware, glassware and silverware. + Responsible for observing guests to respond to any additional requests and determine before, during or after the served meal. + Maintains sanitation, health and safety standards in work areas. + Must show demonstrated ability to meet the company standard for excellent attendance. + Assures that the location equipment is operable and clean prior to start of event. + Responsible for recognizing guests that are visibly intoxicated and taking action to cut off alcohol to such individuals. + Leads F&B team with projects including training, inventory and special events. + Leads Concessions Department in supervising outlets when business demands. + Enforces all OVG policies and procedures. + Practices excellent Human Resources skills regarding employee relations, corrective action, coaching and counseling employees and completes all necessary HR related paperwork. + Program Point of Sale system with accurate menu items and pricing prior to events. + All other duties as assigned. **Qualifications** + 2-year degree in Business Management or Hospitality preferred but will consider relevant work experience. + 3-5 years' experience working in a management capacity in a high volume fast-paced restaurant or catering environment. + Experience with Square / Clover Point of Sale system. + Capable of operating in Microsoft Office applications including: Excel, Word, PowerPoint. + Ability to supervise the work of others. + Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, business-like and respectful manner which focuses on generating a positive, enthusiastic and cooperative work environment. + Ability to speak, read and write in English. + Ability to work well in a team-oriented, fast-paced, event-driven environment. + Possess valid food handling certificate or alcohol service permit if required by state or federal regulations. + Ability to handle cash accurately and responsibly. + Ability to calculate basic math functions (addition, subtraction, multiplication, division, percentages) as they relate to POS cash/credit transactions, cash reconciliation and product inventory. + Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, business like and respectful manner which focuses on generating a positive and cooperative work environment. + Ability to cost out menus and create new menu items when needed. + Ability to work well in a team-oriented, fast-paced, event-driven environment + Ability to be detail-oriented, multi-task and effectively prioritize in a continuously changing environment. + Ability to work a flexible schedule; able and willing to work nights, weekends and long hours. Primary Contact 1701102686709 Ryan Bonifas General Manager, Phone Phone Phone Fax ryan.bonifas@oakviewgroup.com Email False False True **Job Details** Categories Arts and Entertainment Food and Beverage Music/Entertainment Tourism Location Dubuque, IA Shift First Shift Second Shift Flexible Job Type Employee Full/Part Full Time Benefits Health Insurance Dental Insurance Vision Insurance Life Insurance Retirement Plan Paid Vacation Paid Sick Leave PTO (Paid Time Off) Paid Holidays **Qualifications** Education High School/GED Experience 1-2 Years Company ID 31287 Job REQ # \# Positions 1 Start Date 20250529 End Date 20250530 Featured Job TH Ad TH Comments **Similar Jobs** Event Manager Grand River Center Director of Food & Beverage Grand River Center Event Manager Grand River Center Director of Food & Beverage Grand River Center Event Manager Grand River Center Director of Food & Beverage Grand River Center Assistant General Manager / Director of Booking | Grand River Center Event Manager Grand River Center Director of Food & Beverage Grand River Center Graduate Assistant in the Department of Natural an University of Dubuque **Share this Job** Grand River Center **About the Company** Grand River Center is a beautiful convention center located on the banks of the Mississippi River and located in Dubuque, IA.