New York, New York, USA
3 days ago
Food & Beverage Manager - Circle Line Cruises
POSITION:  Food and Beverage Manager                  DEPARTMENT:  Legends Hospitality   REPORTS TO:  General Manager             FLSA STATUS:  Salaried/ Exempt       

 

LEGENDS & ASM GLOBAL

Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering end-to-end solutions – from venue development and event booking to revenue strategy and hospitality.

Legends brings a 360-degree, data-driven approach across Global Partnerships, Hospitality, Merchandise, and Attractions, working with top-tier clients to deliver exceptional experiences.

ASM Global, the world leader in venue management and live event production, oversees 350+ iconic venues stadiums, arenas, conventions centers and theaters.

Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment? Join us to make legends happen!

CIRCLE LINE CRUISES

Legends Hospitality is proud to Partner with Circle Line Cruises, New York’s oldest provider of chartered sightseeing cruises, in delivering a premium hospitality experience to guests. In addition to daily cruises on six sailing vessels throughout the city, Circle Line hosts various special events cruises, including a New Year’s Eve and Fourth of July celebration and charters for private parties and events.

THE ROLE   

The Food & Beverage Manager reports directly to the General Manager and is responsible for supporting all Food, Beverage & Merchandise operations. Specific areas of oversight include executing group orders and events, training new associates, and adhering to safety and quality standards and the ability to perform all job duties in our concessions. 

ESSENTIAL DUTIES AND RESPONSIBILITES

Overseeing Front of House Operations, including bar and food service, across six sailing vessels Responsible for all opening and closing procedures of the venue and POS reporting Directly manage a team of seasonal associates of 150+ and coordinating individual assignments by location Responsible for executing multiple events and food orders at once; ensuring all items are sent to accurate locations as up to 5 events may occur on different vessels at once Responsible for overseeing and maintaining accurate inventory levels for all locations Enforce and reconcile all cash handling for the venue, ensuring compliance with company practices Oversee and support Back of House Culinary & Warehouse operations Enforce consistent high quality food preparation and service in accordance with DOH standards Implement effective communication with the client and all employees Assist in the development of programs that result in increased customer satisfaction Assist in hiring and training new employees Ensure overall compliance with company service standards and venue policies Conduct physical audits of inventory and product, research and perform reconciliations

SUPERVISORY RESPONSIBILITIES

Carries out supervisory responsibilities in accordance with all Legends & ASM policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

 QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION/EXPERIENCE

The ideal candidate will have a minimum of two years of food and beverage experience in a high-volume setting. Experience working in high-volume food service venues (i.e. catering venue or sports and entertainment setting) with experience overseeing the sale of alcohol preferred Experience managing or supervising a team of at least 20+

SKILLS AND ABILITIES

Detail-oriented and extremely organized with the ability to multi-task and delegate duties when necessary Excellent written and verbal communication skills and the ability to prioritize in a deadline-oriented environment Proficient with Microsoft Word, Excel, and PowerPoint Ability to lead and motivate teams and promote an inclusive work environment Ability to troubleshoot situations as they arise and provide satisfactory resolutions Knowledge and effective operations of retail POS including procedures and policies Ability to perform under pressure effectively for extensive periods of time while maintaining professionalism Must be available to work extended hours such as nights, weekends, and holidays as business needs require Practice safe work habits, follow all safety policies and procedures and regulations, complete company-wide safety training and additional job specific safety training Must have or obtain NYC Food Protection Certificate COMPENSATION

Competitive salary range of $64,350 - $70,000 commensurate with experience, and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.

WORKING CONDITIONS

Location: On Site at Circle Line Cruises

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

NOTE:

The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Legends & ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

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