Welcome page Returning Candidate? Log back in! Food Services Assistant, Food & Nutrition Services Facility HMB Garth Job Locations US-TX-Baytown Category Support Services Position Type Full-Time Department Food&Nutr Serv - Garth Shift 1st - Day Overview

At Houston Methodist, the Food Services Assistant (FSA) position is responsible for performing a variety of duties in the kitchen, patient tray line and/or retail areas such as assisting in tray assembly for patients, simple food preparation, serving customers and set up to include replenishing stations. This position transports food carts to and from kitchen areas to patient care units and/or conference rooms in a timely manner and will perform dishwashing duties as assigned. The FSA position communicates with peers and management regarding identified hazards in the work place, following correct procedures in cleaning of equipment and sanitation of work areas, along with special cleaning as assigned. This position follows all departmental policies and procedures and complies with relevant local Food Ordinances.

Houston Methodist Standard

PATIENT AGE GROUP(S) AND POPULATION(S) SERVED
Refer to departmental "Scope of Service" and "Provision of Care" plans, as applicable, for description of primary age groups and populations served by this job for the respective HM entity.

HOUSTON METHODIST EXPERIENCE EXPECTATIONS

Provide personalized care and service by consistently demonstrating our I CARE values:INTEGRITY: We are honest and ethical in all we say and do.COMPASSION: We embrace the whole person including emotional, ethical, physical, and spiritual needs.ACCOUNTABILITY: We hold ourselves accountable for all our actions.RESPECT: We treat every individual as a person of worth, dignity, and value.EXCELLENCE: We strive to be the best at what we do and a model for others to emulate.Practices the Caring and Serving ModelDelivers personalized service using HM Service StandardsProvides for exceptional patient/customer experiences by following our Standards of Practice of always using Positive Language (AIDET, Managing Up, Key Words)Intentionally collaborates with other healthcare professionals involved in patients/customers or employees' experiential journeys to ensure strong communication, ease of access to information, and a seamless experienceInvolves patients (customers) in shift/handoff reports by enabling their participation in their plan of care as applicable to the given jobActively supports the organization's vision, fulfills the mission and abides by the I CARE values Responsibilities

PEOPLE ESSENTIAL FUNCTIONS

Interacts in a positive, professional manner with patients, visitors and staff. Communicates clearly and professionally to promote both work efforts and problem resolution. Works in conjunction with the Patient Services, Catering, Retail Services and Production staff as part of a team ensuring each delivery is accurately prepared, and on time.Follows through with resolving problems as they arise and provides leadership with a full report when issues are identified.Contributes towards improvement of department scores for employee engagement, i.e. peer-to-peer accountability.

SERVICE ESSENTIAL FUNCTIONS

Prepares and serves simple food items as directed by production sheet or menu.Delivers trays with accuracy and efficiency to designated locations to achieve established time frame for room service or traditional service meal delivery. Assists with assembling of trays on tray-line as needed. Works in the dish room as assigned.Transports pantry supplies, garbage, cardboard, and supplies to designated areas. Maintains clean, orderly storage areas with all food items.Retrieves soiled trays, returns carts in a timely manner to appropriate location.Performs patient tray setup and ensures all supplies stocked for patient tray line each meal period.

QUALITY/SAFETY ESSENTIAL FUNCTIONS

Follows proper procedure in loading and transporting of food delivery carts to prevent spillage and delay of meal delivery to the patient. Accurately maintains food cart delivery log.Ensures food served is presented attractively and is held at the proper temperature. Follows all relevant local Food Ordinances including but not limited to, labeling and dating food properly to ensure freshness, properly rotates food items, and ensures all food beyond the expiration date is discarded. Ensures the service area is clean and sanitized.Follows the menu paying close attention to details. Reviews menus in advance to ensure supplies are in-house. Utilizes down time for preparation of setups to ensure menus are ready at the specified time.

FINANCE ESSENTIAL FUNCTIONS

Minimizes food waste through portion control and ensures proper use and storage of food, supplies, and equipment to reduce departmental cost and expenses.Utilizes resources with cost-effectiveness and value creation in mind. Self-motivated to independently manage time effectively and prioritize daily tasks, assisting coworkers as needed.

GROWTH/INNOVATION ESSENTIAL FUNCTIONS

Generates and communicates new ideas and suggestions that will improve quality or service.Seeks opportunities to identify self-development needs and takes appropriate action. Ensures own career discussions occur with appropriate management. Completes and updates the My Development Plan (MDP) on an ongoing basis.

This job description is not intended to be all-inclusive; the employee will also perform other reasonably related business/job duties as assigned. Houston Methodist reserves the right to revise job duties and responsibilities as the need arises.

Qualifications

EDUCATION

High School diploma or equivalent education (examples include: GED, verification of homeschool equivalency, partial or full completion of post-secondary education, etc.) preferred

WORK EXPERIENCE

Experience in a food service environment or large service establishment preferred License/Certification

LICENSES AND CERTIFICATIONS - REQUIRED

Food Handlers Permit -- Accredited food handler training course approved by the Texas Department of State Health Services (TXDSHS) or by the American National Standards Institute (ANSI) KSA/ Supplemental Data

KNOWLEDGE, SKILLS, AND ABILITIES

Demonstrates the skills and competencies necessary to safely perform the assigned job, determined through ongoing skills, competency assessments, and performance evaluationsSufficient proficiency in speaking, reading, and writing the English language necessary to perform the essential functions of this job, especially with regard to activities impacting patient or employee safety or securityAbility to effectively communicate with patients, physicians, family members and co-workers in a manner consistent with a customer service focus and application of positive language principlesWorking knowledge of Serve Safe guidelines and Health department standardsKnowledge of food service equipment and sanitation principlesDemonstrates active listening skills giving full attention to what other people are sayingKnowledge of kitchen equipment

SUPPLEMENTAL REQUIREMENTS

WORK ATTIRE

Uniform YesScrubs NoBusiness professional NoOther (department approved) Yes

ON-CALL*
*Note that employees may be required to be on-call during emergencies (ie. DIsaster, Severe Weather Events, etc) regardless of selection below.

On Call* No

TRAVEL**
**Travel specifications may vary by department**

May require travel within the Houston Metropolitan area NoMay require travel outside Houston Metropolitan area No Company Profile

Houston Methodist Baytown Hospital, located 35 miles east of Houston, is the area's only full-service hospital offering specialized medical care for patients at every stage in life. This 230-licensed bed hospital with 15 operating rooms and over 1,700 employees, brings Medical Center excellence and quality care close to East Harris and surrounding counties.

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Houston Methodist is an Equal Opportunity Employer.
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