The New England School of Acupuncture seeks a part-time 20-hour a week Front Desk Administrator to staff the Worcester Acupuncture Treatment Center with a focus on supporting clinic workflow including scheduling and checking in patients and supporting on-site clinical faculty and interns.

Patient Management (40%)
• Make patient appointments
• Check in patients and take payments
• Manage patient recall system
• Reconcile patient accounts and collect payments
• Respond to patient inquiries in a manner that contribute to a positive patient experience

Administrative Support (60%)
• Maintain Treatment Center files and records; scan, and photocopy documents
• Interact with clinical faculty and interns and respond to inquiries
• Prepare statements for business office, maintain cash box and make weekly deposits
• Maintain a clean, orderly and inviting appearance of the sales and stock areas
• Reconcile daily cash receipts.
• Provide timely utilization reports as requested
• In coordination with the Clinic Operations Administrator and Director of Clinical Education hire, train, and supervise student workers in the Treatment Center
• Contribute to sustaining and enhancing an inclusive working and learning environment