**Hotel:** North Charleston Residence Inn 5035 International Boulevard N.Charleston, SC 29418 Front Desk Associate Full time **Atrium SPIRIT – where teamwork, passion and appreciation ignite service excellence** **Join Our Team at Atrium Hospitality — Be the Heart of the Guest Experience!** At Atrium Hospitality, we believe that when our associates thrive, everything else falls into place. That’s why we’ve created a culture built on six simple but powerful values: **Service, Perseverance, Inclusion, Respect, Innovation, and Teamwork** . These values guide everything we do — for our guests and for each other. We’re currently looking for enthusiastic, people-oriented individuals to join our **Front Desk team** . If you have a natural ability to connect with others, a passion for hospitality, and a drive to create unforgettable guest experiences, we’d love to meet you! **Why You’ll Love This Role** As a **Front Desk Agent** , you’re the first impression — the friendly face and helpful guide for travelers from around the world. You’ll play a key role in welcoming guests, answering questions about the hotel and local area, and ensuring every stay is seamless and enjoyable. This is more than just a job — it’s a chance to grow a meaningful career in hospitality with a company that values your voice, your growth, and your contributions. **What You’ll Be Doing** **Service:** + Greet and check in guests with genuine warmth and professionalism + Assist with special requests and provide accurate hotel and local information + Handle guest communications such as faxes, packages, and mail **Perseverance:** + Tackle guest concerns with a positive attitude and focus on recovery solutions **Inclusion:** + Treat every guest and team member with equity, dignity, and respect **Respect:** + Appreciate and value every individual’s contributions, including your own **Innovation:** + Be a local expert, able to share dining, shopping, and travel tips with confidence **Teamwork:** + Collaborate across departments, stepping in to support roles like Concierge or Shuttle Driver as needed **What We’re Looking For** + High school diploma or equivalent + A passion for outstanding customer service (JD Power award-winning!) + Excellent communication skills and an outgoing, engaging personality + Ability to quickly learn hotel systems and property management software + Comfortable standing for extended periods and working flexible shifts, including early mornings, evenings, weekends, and holidays At Atrium Hospitality, you’ll be part of a team that celebrates people, supports your growth, and makes coming to work something to look forward to. If you’re ready to make an impact and bring your best self every day — **let’s connect!** __________________________________________________ **What’s In It For You?** At **Atrium Hospitality** , we believe in the power of **_Service_** _,_ **_Perseverance_** _,_ **_Inclusion_** _,_ **_Respect_** _,_ **_Innovation_** , and **_Teamwork_** to create an environment where everyone thrives. We go above and beyond to deliver exceptional guest experiences, overcome challenges together, and embrace new ideas to improve. + **Career Growth & Learning** – 40% of our management hires are internal promotions! + **Get Paid When You Need It** – Daily Pay option available. + **Invest in Your Future** – 401k plans with company match. + **Comprehensive Health Coverage** – Medical, dental, and vision insurance options. + **Paid Time Off/Vacation Holiday** **-** Enjoy exclusive Atrium Traveler discounts to explore new destinations. _____________________________________________ **_Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations._** **Atrium is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status.** **Notice of candidate Privacy Rights:** **https://www.atriumhospitality.com/privacy-policy** Atrium Hospitality is now one of the largest hotel management companies in the United States and we're still growing. As a result of our growth, we are always looking for great talent to join our organization. As owners and managers, we are responsible for the positive experiences of our guests and associates, and we strive to bring to life a culture that promotes the five simple values that drive our business: **Service** We deliver the best guest experience possible. We are a home away from home for our guests, and we are charged with making them feel safe and welcome. **Perseverance** We will be better today than we were yesterday. **Inclusion** We are committed to the equitable treatment of all associates as well as equal access to opportunities and resources for all, at every level of the organization. **Respect** We treat others the way we would like to be treated. **Innovation** We strive to develop, share and implement new thoughts, ideas and methods that improve our company, our operations and the guest and associate experience. **Teamwork** Our associates are our family, and we provide them the resources and support needed to produce the best work environment possible. In addition to our core values, we believe that being a responsible community partner is a defining characteristic of the Atrium Hospitality culture, including supporting a range of civic and community activities. We pride ourselves on four impactful pillars that support our associates, our communities and our future: Wellness, Embracing those with Disabilities, Sustainability, and Education. When a candidate makes the decision to join Atrium Hospitality, they are entrusting the very engaged and invested leaders of this great organization to support, encourage, coach, develop and inspire excellence in them. This leadership responsibility is a critical one, accepted with the pride and gravity it deserves. We recognize that when we do this well, we reap the rewards of a productive and engaged team; it is key to the success of Atrium Hospitality. The voices and opinions of our associates truly matter. We encourage, welcome, expect and act upon their input to help us make decisions that are in the best interest of our teams and the continued growth and sustainability of the organization. **Come grow with us!**