Bristol, TN, 37620, USA
3 days ago
General Manager Bristol
**Job Description:** Direct, coordinate, implement & manage the planning, organizing, training and leadership necessary to achieve identified objectives/goals for sales, cost controls, employee hiring/training/retention, Guest service/satisfaction, product quality, and cleanliness/sanitation. Position is responsible for ensuring adherence & compliance for all standards of operating a CSC location. **Duties and Responsibilities:** + Be a key support person for the District Manager as a Brand Ambassador for Chicken Salad Chick. + Understand & adhere/comply to all policies, procedures, standards, specifications, guidelines and training programs. + Ensure that all guests feel welcome and are given responsive, friendly and courteous service. + Ensure that all products are consistently prepared and served according to CSC standards. + Achieve identified objectives for sales, service, quality, appearance of facility and sanitation and cleanliness through training of employees and creating a positive, productive working environment. + Control cash and other receipts by adhering to cash handling and reconciliation procedures. + Make employment and termination decisions consistent with GM guidelines. + Operationally fill in where needed to ensure guest service standards and efficient operations. + Continually strive to develop staff in all areas of managerial and professional development. + Prepare all required paperwork, forms, reports in an organized and timely manner. + Ensure that all equipment is kept clean and kept in excellent working condition through personal inspection and by following the restaurant’s preventative maintenance programs. + Ensure that all products are received in correct unit count and condition and deliveries are performed in accordance with the restaurant’s receiving policies and procedures. + Oversee and ensure that employee performance appraisals are completed on a timely basis. + Schedule labor for anticipated business activity to provide optimal Guest service, product quality and operating standards while maintaining desired cost control goals for labor. + Always adhere to Brand Standards for uniform appearance and personal grooming. **Company Introduction** Chicken Salad Chick is THE place for chicken salad lovers to rejoice! We’ve taken this Southern favorite to a whole new level with over twelve flavors! We also offer tasty soups, sides, and desserts in addition to the chicken salad that started it all. Want to be a part of the Chick? Looking for a restaurant career like no other you have ever experienced? One in which life balance is a part of our culture. Yep, we are closed on Sundays, and have no early morning late night hours of operations. Looking for a great opportunity to be in on a ground floor opportunity with one of the fastest growing regional chains in the Quick Casual Restaurant segment?
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