Guest Relations Officer
Rosewood Hotels and Resorts
Job Description
Each day is full of opportunities to enrich the lives of our guests and colleagues, to create new experiences and to make new discoveries. With us, it’s not just a career, but a deeply rewarding journey.
New World Millennium Hong Kong Hotel is now looking for extraordinary talent to join us.
Responsibilities
Provide courteous, professional and efficient service at all times Be responsible for providing check-in and check-out Respond to guest requests’ efficiently Actively promote Hotel’s facilities and services Establish great connection with guest to build up positive guest relationship
Requirements
Higher Diploma or above in Hotel Management or related discipline Willingness to take up challenges in different roles of front office operations Courteous, service-oriented with pleasant personality Strong communications and interpersonal skills Proficiency in Microsoft office applications and Opera System
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