Hardware Technician and Support Specialist Department: Information Technology Employment Type: Full Time Location: Liberty, SC Reporting To: IT Manager Compensation: $55,000 - $60,000 / year Description We are seeking a motivated Hardware Technician and Support Specialist to join the Knowles/Cornell Dubilier Team. The ideal candidate will be responsible for installing, maintaining, and repairing computer hardware and server infrastructure at our manufacturing facility in Liberty, SC. Key Responsibilities + Install, configure, and maintain desktop computers, laptops, printers and other hardware components. + Provide professional technical support to end-users and resolve hardware related issues in a timely manner + Diagnose and resolve hardware issues, including component-level repairs and replacements. + Recommend and purchase new IT equipment. + Set up and support physical and virtual servers, including routine maintenance and upgrades. + Monitor server performance and ensure system availability and reliability. + Perform regular backups and recovery operations. + Maintain inventory of hardware equipment and manage asset tracking. + Document procedures, configurations, and support activities. + Work alongside the IT team to solve day-to-day challenges. + Troubleshoot industrial printers. + Collaborate with outside technical support as needed. Skills, Knowledge and Expertise + Proven experience in hardware support and server maintenance. + Strong knowledge of computer hardware, server architecture, and peripheral devices. + Familiarity with Windows Server, Linux, and virtualization platforms (e.g., VMware, Hyper-V). + Understanding of networking fundamentals (TCP/IP, DNS, DHCP). + Ability to lift and move hardware equipment as needed. + Some travel may be required to other Knowles/Cornell Dubilier facilities as needed. + CompTIA A+, Server+, and Microsoft Server certifications a plus but not necessary. + Associate or Bachelor’s degree in Computer Science, Information Technology, or related field + Equivalent experience + Full body movement + Close mental and visual attention to detail + Critical thinking and problem-solving abilities + Strong communication skills + Willingness to accept new challenges and be flexible + Ability to lift up to 60 pounds + Exposure to dust, oils, heat, cold, high noise, and vibrations + Ability to work with a team in both manufacturing and research areas Benefits Benefits: + Competitive pay and benefits package + Opportunities for professional development and growth + A dynamic and collaborative work environment focused on innovation and continuous improvement. Join our team and play a pivotal role in transforming our manufacturing processes to achieve greater efficiency and excellence. We are committed to providing all employees with a competitive and fair compensation package. One element in our total compensation package is pay. The starting pay for this role is between $55,000 - $60,000 per year. Knowles’ Cornell Dubilier brand is a leading designer and manufacturer of custom high-energy discharge capacitors used in a wide range of medical, military, and commercial pulsed energy applications. Equal Opportunity Statement: We prohibit pay discrimination and discrimination of any kind based on race, color, gender, national origin, age, disability, veteran status, marital status, pregnancy, gender expression or identity, sexual orientation, or other legally protected status. ITAR Statement: Please note that this position may require access to technical data controlled under the International Traffic in Arms Regulations (ITAR) or Export Administration Regulations (EAR). Applicants must be U.S. persons (citizens, lawful permanent residents, or individuals granted refugee or asylee status) or have the necessary authorization to access controlled technical data. Compliance with ITAR and EAR regulations is a condition of employment. Notice to Staffing Agencies, Search Firms, and Recruitment Agencies: The recruitment process at Knowles is managed through the Human Resources department. Knowles does not accept resumes submitted from 3rd party agencies outside of our system. To submit resumes, 3rd party agencies will need to be a pre-approved vendor with a valid contract in place, be actively engaged by Knowles to recruit for a specific position and have agency login credentials to submit candidates to our career portal. Please do not submit resumes via e-mail, external website, or directly to our employees. Any resumes submitted in this way become the property of Knowles and will not be eligible for any placement fee.