HVAC Outside Sales Representative
Ace Hardware
**Compensation Details:**
$80000 to $150000 (depending on sales volume)
**Job Description:**
**Who We Are**
Excel Mechanical, an Ace Hardware Company, is an established, growth-oriented HVAC and Plumbing company located in Tewksbury, MA. Excel Mechanical provides HVAC installation, replacement, and service to residential and commercial customers in Greater Boston and Cape Cod.
Excel Mechanical is backed by Ace Hardware Home Services, which provides resources and a great working environment to serve more homeowners who are seeking to have their HVAC and Plumbing needs met with high quality and customer service.
**About This Role**
The **HVAC** **Outside Sales Representative** is responsible for generating business, developing, and maintaining relationships with customers and clients, and reaching/exceeding sales goals. The Outside Sales Representative manages the full sales process including identifying prospective customers, scheduling meetings with potential customers to discuss HVAC needs, preparing and presenting HVAC estimates, and closing the sale. Working independently, the Outside Sales Representative must be willing and able to drive throughout the sales region to meet the needs of customers and clients.
**What You’ll Do**
+ Perform outside sales activities such as sourcing, meeting with, closing, and following up with both residential and light commercial HVAC customers in their homes or places of business.
+ Follow up with potential customers via email, text, and phone calls and generating new leads through the distribution of print marketing materials, lead aggregators, and other potential lead sources.
+ Consult with customers to provide a customized HVAC system solution including maintenance programs.
+ Create accurate sales estimates using vendor pricing and company templates
+ Provide customers with multiple solutions for their HVAC and other home comfort needs.
+ Independently complete the sales process to ensure customer satisfaction.
+ Conduct post-sale follow-up to ensure all sales agreements have been fulfilled to customer satisfaction.
+ Follow up with existing sales, bids, and leads to offer any additional information as needed to convert them into sales.
+ Overcome technical and business objections of prospective customers.
+ Emphasize salable features, quotes, prices, and credit terms and prepare sales orders for jobs sold.
+ Educate customers on available state and local rebate programs, ensuring they understand potential savings and incentives tied to energy-efficient HVAC systems.
+ Build and maintain customer relationships.
+ Participate in various sales activities to support corporate efforts including, but not limited to, trade shows, referral groups, communication with vendors, etc.
+ Attend weekly sales meetings and other business meetings as required.
+ Complete special projects and perform other job duties as assigned.
**Required Skills**
+ 3+ years successful outside sales experience in HVAC
+ Excellent knowledge of and command of HVAC technology
+ Able to pass a drug screening and background check
+ Valid drivers license and ability to drive to sales appointments
+ Able to learn about the state and local rebate programs that are available
+ Able to learn about the local permitting requirements associated with HVAC system installation in various municipalities
+ Customer focused, able to relate and respond to all personalities
+ Competitive, hardworking, responsible, and committed
+ Results orientated and goal driven
+ Capable of handling multiple tasks simultaneously
+ Able to work independently without requiring close supervision
**Physical Requirements**
+ Ability to talk, hear, and use hands and fingers to manipulate computer keyboard, objects, or controls.
+ Ability to walk, stand, climb, stoop, bend, kneel, reach in all directions.
+ Ability to hear and speak to exchange information.
+ Vision abilities (with correction) include close, distance, and ability to adjust focus.
+ Ability to drive travel both locally and out of state as needed.
**Job Specifics:**
Position Status: Regular full-time (40+ hours a week)
FLSA Description: Non-Exempt/Hourly
Reports To: General Manager
Target Compensation: $80,000 to $150,000, depending on sales volume
Work Schedule: 8+ hours/day, 5+ days per week
Work Location(s): Excel Mechanical, Tewksbury, MA
**About Ace Hardware**
Ace Hardware is the largest retailer-owned hardware cooperative in the world with over 5,800 locally owned and operated hardware stores in approximately 60 countries. Headquartered in Oak Brook, Illinois, Ace and its subsidiaries operate an expansive network of distribution centers in the U.S. and have distribution capabilities in Ningbo, China and Santa Catarina, Mexico.
Since 1924, Ace has become a part of local communities around the world and known as the place with the Helpful Hardware Folks. For more information, visit acehardware.com or newsroom.acehardware.com.
**Why should you join our team?**
We live our values - W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). Gratitude. Humility. Love. You don’t often see values like these in most corporate statements, but Ace is different. These things are important to us. They represent our commitment to the company, our employees, and to the Ace brand.
In addition to providing our employees a great culture, we offer competitive benefits* that address life’s necessities and perks, many of which expand and improve year after year, including:
+ Incentive/Commission/Bonus opportunities (Based on role / grade level)
+ 401(k) retirement savings plan with matching company contributions, eligible on your first day!
+ Comprehensive health coverage (medical, dental, vision, company paid short-term disability, and long-term disability) and life insurance benefits for you and your dependents.
+ Warehouse Merchandise Discount!
+ Paid time off & paid holidays (depending on role and month of hire)
+ Career Growth & opportunities within several channels (Plumbing, Heating, Cooling, Electrical, Customer Service and others). Your career at Ace is more than just a job. It’s a chance to be part of something meaningful. We help locally-owned businesses thrive and make an impact in their communities.
+ Ace invests in every employee we hire, with a key focus on development and coaching. We offer classes, facilitator-led courses, plus a performance management approach that goes beyond the typical annual review.
+ Robust Employee Assistance Program, which will provide professional assistance for personal, legal, financial, work, childcare and elder care support.
_* Benefits are provided in compliance with applicable plans and policies._
**Want to be notified when new jobs are posted? Follow the link below to create an account and set up custom job alerts:**
**Create Job Alert (https://acehardware.wd1.myworkdayjobs.com/en-US/AHHS\_External/jobAlerts)**
**About Ace Hardware Home Services**
Ace Hardware Home Services is the most trusted provider of home preservation services backed by Ace Hardware and offering a wide range of residential maintenance and home repair services including plumbing, heating, cooling, electrical, handyman and painting.
Ace Hardware has been serving neighbors throughout America for nearly 100 years. Ace recognized the need for a trusted service provider for home repairs and launched Ace Hardware Home Services (AHHS). AHHS is now Bringing Helpful to Your Home℠ and it is our mission to deliver the same level of Helpful service, convenience & quality that you have come to expect from Ace Hardware.
**Equal Opportunity Employer**
Ace Hardware Home Services is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws.
**Disclaimer**
_The pay range for this position starts as listed in the job posting, but could be higher based on education and experience. Please note, compensation decisions are dependent on the facts and circumstances of each opening. We take into consideration the minimum requirements outlined in the job description, such as an individual’s education, training and experience, the position’s work location, required travel (if any), and external market conditions when determining the final salary for potential new hires._
_Be aware that salary estimates published via alternate online job boards may not be a true representation of the actual pay range offered for this position. Please refer to the Ace Hardware Home Services position description for the accurate starting pay range information and feel free to discuss this with a Talent Acquisition professional if you are chosen to move forward with an interview._
_This written “Position Description” is not intended to cover all aspects of the position listed. It is meant to cover the basic/general essential job functions of a particular position. Ace Hardware Home Services reserves the right to change job duties, including essential job functions, according to business necessity._
_It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability._
Ace Hardware is the largest retailer-owned hardware cooperative in the world with over 5,800 locally owned and operated hardware stores in approximately 60 countries. Headquartered in Oak Brook, Ill., Ace and its subsidiaries operate an expansive network of distribution centers in the U.S. and have distribution capabilities in Ningbo, China; and Cuautitlán Izcalli, Mexico. Since 1924, Ace has become a part of local communities around the world and known as the place with the helpful hardware folks. For more information, visit acehardware.com or newsroom.acehardware.com.
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